Requisition ID: R10171084
Role
As the Management Systems and Audit Manager, you will be responsible for ensuring company’s management systems effectively support business operations and comply with regulatory requirements, and other applicable industry standards. You will be responsible for maintenance of NGUKL’s existing external ISO accreditations, and for supporting the business in the attainment of new ISO accreditations to support the business strategy. You will also be responsible for managing and coordinating NGUKL’s risk-based audit programme.
Key Responsibilities
General
1. Support the Head of Quality in developing a Management System and Audit Strategy to support the wider business strategy; agree objectives and create roadmaps for new standards attainment and other key events
2. Manage implementation of objectives, and report progress as required
3. Manage budgets related to Management Systems and Audit team activities.
4. Support the Head of Quality in the identification and management of risks associated with Management Systems and Audit activities
5. Ensure regular communication to all employees of key information related to the Management Systems and Audit activities
6. Manage the daily operational tasks of the Management Systems and Audit Team
7. Line manage and support the professional development of members of the Management Systems and Audit team
8. Collect metrics related to Management Systems and Audit activities and report trends, risks and opportunities
9. Support the Head of Quality in ensuring regular, efficient Management Reviews take place that are compliant with the requirements of the ISO standards and provide value to the business.
Management Systems
10. Develop, implement and maintain the company’s Integrated Management System (IMS) to ensure compliance with regulatory requirements and industry standards (e.g. ISO 9001, 20000-1, 27001, 14001) and improve effectiveness
11. Lead continuous improvement activities and initiatives, working with functions and process owners to ensure processes are up to date, efficient and align with required standards, promoting best practice
12. Ensure effective configuration management and controlled publication of NGUKL Principles and Operating Practices (PrOP) on the IMS and the Globalshare Network (GSN)
13. Continuously improve the IMS and promote awareness, including effective induction for new employees and regular refresher training for existing employees
14. Flow down Company and Sector-level PrOP updates/additions/retirements to UK Process Owners to allow them to assess the impact on UK PrOP and working practices.
Audit
15. Work with cross-functional teams to develop and manage a 3 year risk-based audit programme covering internal business process, programme, external ISO, corporate, customer and supplier audits
16. Promote audit best practice, ensuring an audit programme that is right-sized for the business and adds value by engaging positively with auditees and stakeholders to identify, agree and prioritise areas for improvements
17. Act as the main point of contact for external ISO audits and corporate audits, supporting development of schedules and agendas; ensure senior management are kept informed
18. Work with stakeholders to coordinate external and corporate audit activities, identifying appropriate auditees to support, and briefing auditees to help them prepare.
19. Conduct internal and supplier audits in accordance with the audit programme and NGUKL procedures, to ensure a consistent approach.
20. Manage a centralised, corrective actions database to record findings from all audits and track corrective actions to closure within agreed timescales
21. Support the Mission Assurance team with specialist programme, customer and supplier audits as required
General Operational Duties
22. Attend functional meetings as required
23. Understand and comply with all applicable Northrop Grumman Principles and Operating Practices
24. Undertake any other reasonable tasks as requested
Person Specification
Essential qualifications / experience
25. Strong leadership skills and the ability to build strong, positive working relationships with colleagues outside of your team is vital to success in this role
26. Proven experience with management systems implementation, maintenance, process improvement and regulatory compliance
27. Experience of developing and managing audit programmes and knowledge of audit best practice
28. Lead Auditor Qualification
Desirable
29. Knowledge of and/or auditor qualification in one or more of the following (ISO 27001, 14001, 45001, 44001, 31001, 22301)
Competency/Skill requirements
30. Excellent interpersonal skills, able to engage effectively with a wide range of stakeholders and customers
31. Proficient at multi-tasking, working under pressure and to tight deadlines
32. Innovative and creative approach, able to think outside the box
33. Strong analytical and problem-solving skills and excellent attention to detail
34. Proficient IT skills, specifically in MS Office tools and SharePoint
35. Fluent in written and spoken English
Other Requirements
36. Travel requirements: Must be prepared to travel to other sites (primarily UK) to attend customer, supplier or other meetings and training activities as required
37. Clearance requirements: Post-holder must hold and maintain UK Government clearances where required
38. Valid UK passport and driving licence
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Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.