Closing Date: Monday 15th June 2026
Location(s): Birmingham, Bristol, London or Manchester
Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
About the role
The Product Owner, Contract Management Evolution (CME) plays a key role in transforming BT’s contract management capabilities, driving the shift from manual, fragmented processes to a more digital, efficient and scalable end-to-end model. You will be responsible for delivering improvements across the full contract lifecycle — from initiation through to obligations management, change, renewal and closure — ensuring processes, data, controls and tooling are aligned to business needs and deliver measurable value.
Operating as a delivery-focused Product Owner, you will work closely with stakeholders across Legal, Digital, Commercial, Data, Security and wider business units to translate complex requirements into clear, prioritised backlog items. This is a highly collaborative role within a large-scale transformation programme, where you will manage dependencies, unblock delivery, and ensure strong governance, auditability and data quality are embedded throughout. You will also play a key role in driving adoption and supporting the development of future contract management capability across the organisation.
What you’ll be doing
* Own and deliver Contract Management Evolution outcomes across process, data, controls, tooling and adoption
* Lead delivery of end-to-end contract lifecycle capabilities, from contract initiation through to renewal and closure
* Define and manage the product roadmap and backlog, ensuring clear prioritisation aligned to business value
* Manage dependencies across Contract Management, Legal, Digital, Data, Security and suppliers to enable successful delivery
* Translate stakeholder requirements into user stories with clear acceptance criteria, ensuring traceability through to release
* Ensure strong governance, auditability and data quality are embedded, while driving business readiness and adoption for each release
Essential Skills / Experience
* Proven experience as a Product Owner, including backlog ownership, prioritisation and value-based delivery
* Ability to translate strategic objectives into actionable delivery plans and user stories
* Strong stakeholder management across complex, matrixed environments
* Experience working in agile delivery environments (e.g. Scrum, Kanban)
* Strong commercial acumen, including understanding of P&L drivers and value trade-offs
Desirable Skills / Experience
* Experience in contract lifecycle management or transformation programmes
* Strong requirements engineering capability (user stories, acceptance criteria, traceability)
* Experience embedding governance, controls, auditability and data quality
* Good data literacy, including understanding reporting needs and metrics
* Experience supporting change, adoption and business readiness activities
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
* 10% on target annual bonus
* Access to an online private GP 24/7 for you and your immediate family
* Market-leading paid carers leave with up to 2 weeks off
* Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
* Discounted EE and BT products, including mobile and broadband
* Market leading Pension scheme – 5% from you and 10% from us
* Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
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