Credit Control Specialist Location: Belfast | Permanent | Full-Time Office-Based An exciting opportunity has arisen within a well-established commercial vehicle dealership for a motivated and experienced Credit Control Specialist to join their finance function. This position is based at the Mallusk site and is part of a small, dynamic finance team in a fast-paced working environment. The finance team operates a flexible working schedule, including alternate half-day Fridays. Key Responsibilities Ensure timely distribution of overdue account reminders, duplicate invoices, and customer statements. Actively engage with customers by phone, email, and written correspondence to recover outstanding balances. Handle the escalation of overdue accounts, including preparation for legal action when necessary. Generate and present month-end debtor reports to senior leadership, highlighting aged debt and key metrics. Manage the processing of Direct Debit collections and investigate any payment failures via online banking tools. Lead monthly debt review meetings and collaborate with departmental heads to drive effective debt recovery strategies. Investigate and resolve billing discrepancies and account queries to ensure prompt payment. Manage the monthly distribution of maintenance contract documentation to clients. Accurately apply incoming payments to customer accounts when required. Carry out credit assessments for new and existing customers and assist with general finance administration tasks. Support the broader finance team with administrative duties to ensure smooth department operations. Candidate Profile Minimum of 3 years experience in a dedicated credit control role. Demonstrated ability to independently manage the full credit control cycle. Proficient in Microsoft Excel and familiar with various accounting platforms. Confident communicator with strong interpersonal skills and the ability to engage across all levels of the organisation. Detail-oriented with a high degree of accuracy in financial data handling. Proactive mindset and capable of managing workload with minimal supervision. Strong relationship-building skills, both internally and externally. Positive and solution-focused approach to problem-solving and task management. Skills: Credit Control Credit Controller