Job Description
Student Services Officer - Secondary School - Hillingdon - September 2026 Start - Full-Time
Are you organised, proactive, and passionate about supporting students and staff in a busy school environment? Do you want to play a key role in ensuring the smooth day-to-day running of a secondary school?
Tradewind Recruitment is working with a well-regarded secondary school in Hillingdon seeking a Student Services Officer with First Aid qualifications to join their team from September 2026 on a full-time, long-term basis. This is a fantastic opportunity to work at the heart of the school, supporting both students and staff while helping to maintain a safe, welcoming, and efficient environment.
Student Services Officer - Role Overview
As a Student Services Officer, you will be central to the daily operations of the school, ensuring that students, staff, and visitors are supported effectively. Your responsibilities will include:
* Acting as the first point of contact for students, parents, and staff
* Managing attendance records and monitoring student punctuality
* Supporting safeguarding and pastoral processes, including liaising with key staff
* Maintaining accurate student records and filing systems
* Assisting with administrative tasks such as scheduling appointments and communications
* Supporting student welfare and guiding students to appropriate support services
* Coordinating reception duties and creating a welcoming front-of-house environment
* Providing first aid when required (First Aid certification essential)
* Working closely with pastoral and administrative teams to ensure smooth operations
Requirements
* Current First Aid qualification (essential)
* Previous experience in an administrative or student support role (desirable but not essential)
* Excellent communication and interpersonal skills
* Strong organisational skills and attention to detail
* Ability to work both independently and collaboratively
* Professional, approachable, and calm under pressure
* Ability to handle confidential information with discretion
* Enhanced DBS on the Update Service (or willingness to apply)
What's on Offer
* A supportive and well-resourced secondary school in Hillingdon
* Full-time role: Monday to Friday, term-time only
* A key position at the centre of school operations
* Ongoing training and professional development opportunities
* Potential for a long-term or permanent position
How to Apply
If you are organised, proactive, First Aid trained, and ready to make a real difference in a secondary school setting from September 2026, we would love to hear from you.
For more information, please contact Elizabeth Topley at or call (option 3).