Description Step into the spotlight as our Bars Venue Manager, where you'll take charge of the heartbeat of the venue and lead the way in delivering unforgettable guest experiences every single day. You’ll be the driving force behind a passionate team, creating a vibrant culture that puts guests first while keeping a sharp eye on profitability and brand growth. From energising the atmosphere to fine-tuning operations, you’ll make sure every moment in the venue feels seamless and special. With your finger on the pulse of P&L, guest feedback, NPS scores, and fluctuating guest volumes, you’ll ensure your team is always set up for success—ready to adapt, improve, and shine. While a personal license is a bonus, what really matters is your proven experience in bar management and your ability to lead from the front. This is a hands-on, guest-facing role where your presence will make all the difference. We’ll carve out time in your schedule for behind-the-scenes tasks, so you can spend the majority of your week where it counts—on the floor, with your team, and among our guests. Flexibility is key, as this role spans five days across a seven-day week. Working on our legendary adult breaks means some shifts will stretch into the early hours, with finishes as late as 4am—but that’s all part of the magic. General Duties & Key Accountabilities As Bars Venue Manager, you’ll be at the helm of a dynamic, fast-paced environment where every day brings new opportunities to lead, inspire, and elevate the guest experience. You’ll take full ownership of your venue’s operations, ensuring every detail—from ambience to service—reflects our brand’s high standards and leaves a lasting impression. Guest feedback will be your compass. You’ll dive into insights, spot trends, and turn opportunities into action, always striving to make each visit better than the last. With a sharp eye on profit and loss and payroll spend, you’ll make confident decisions that keep the business thriving. You’ll also own the rota process, ensuring schedules are planned three weeks ahead in SAM and the system is closed with precision. This isn’t just a management role—it’s your chance to shape a venue, build a team, and create unforgettable moments for every guest who walks through the door. Key Knowledge, Experience & Qualifications You bring proven, hands-on experience leading a buzzing venue in the fast-paced world of Food & Beverage or Retail, where no two days are ever the same. You thrive in guest-facing environments, confidently handling everything from casual queries to complex complaints with professionalism and flair. Your commercial instincts are sharp—you understand what drives performance and how to make smart decisions that boost results. You’ve mastered the art of rota planning, adapting schedules to match fluctuating guest volumes and keeping operations smooth and efficient. You know how to rally a multi-skilled team, flexing across departments to meet guest demand and keep the energy high. Your leadership style is all about driving success: you manage performance with clarity, coach with purpose, deliver impactful training, and set the tone by living the standards you expect from others. Problem-solving is second nature, and you’re not afraid to give honest, constructive feedback that helps your team grow. You communicate business goals with clarity and inspire your team to chase—and smash—targets. Whether you're speaking to frontline team members or senior stakeholders, your communication is clear, confident, and effective. You juggle priorities with ease, adapt to change like a pro, and always keep your cool under pressure. About Butlin's At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!