Powervamp Limited is a UK based company in the heart of Bedfordshire. It forms part of the TLD group of companies.
TLD is a French company (part of the Alvest group) operating in an international environment, a leader in the design, assembly, distribution, and after-sales service of airport ground support equipment (GSE). Our products are used in airports around the world. https://www.tld-group.com.
We develop innovative products (autonomous, hybrid, electric, and sustainable vehicles) and contribute to reducing the environmental footprint of the aviation industry.
To actively face and participate in environmental challenges, TLD is committed: We are members of the 'Solar Impulse' foundation and the United Nations 'Global Compact' initiative, which aims to promote Corporate Social Responsibility (CSR)
The Sales and Technical Assistant (our job title is Product Support Assistant), assists the Product Support Manager in the reception of orders and the preparation of necessary documentation to ship the units, issuing invoices, printing manuals, and coordinating the shipping of completed units.
Responsibilities
* New order entry.
* Update the bookings file with new orders.
* Update unit sales orders.
* Create the “equipment record” linked to the orders (SOL) in the intranet.
* Prepare and print documents required for shipping (commercial invoice, certificate of conformity, of origin, etc.).
* Invoice units when completed (green-tag).
* Preparation of sales reports.
* Coordinate with the sales entities the shipping of the units.
* Gather the information about the transport company (forwarder).
* Contact the forwarder to propose a pick-up appointment.
* Inform the shipping team about the pick-up schedule.
* Prepare the shipping paperwork.
* Inform the sales entity in order to update the online shipping module (ESR) linked to the unit concerned.
* Scan the shipping documents and upload them in the ER (check-list) and ESR (commercial invoice, packing list).
* Booking of shipments (i.e.: Fedex) for UK and occasional international shipments with DHL.
* Other assignments as designated by department manager.