Position Summary
Why join our team?
The Kitchen Retail channel is critical to the success of Samsung’s plans to grow their presence in the cooking appliance market. The channel is formed of two parts, National Retails (such as Wren, Howdens) and Distribution Partners (such as Hafele, Waterline) with it primary focus being to sell Samsung cooking range. We do this by developing partnerships with these accounts, and investigating in sales driving activities. This requires a high level of internal stakeholder management, to unlock resources required to deliver on the objective.
As a Junior National Account Manager you will become the key point of contact for two of our most strategically important customers, Wren & Magnet. Your success in this role will be pivotal to the success of the channel.
These accounts, along with the whole channel have the opportunity to grow 10 fold in the near future, and we are looking for a motivated, passionate and action originated individual to help us deliver this. Come join the future of Digital Appliances for Samsung in the UK!
Role and Responsibilities
Your key responsibilities
1. Lead the relationship with two of our most strategic important accounts, Wren and Magnet.
2. Handle weekly CPFR calls with your nominated retailers (alongside the SCM team) to maintain an accurate forecast in GSCM
3. Set up monthly planning meetings with Internal and external collaborator groups as required to achieve objectives
4. Work with the channel team to deliver overall marketing excellence within the specific accounts
5. Work with finance teams to ensure account (where applicable) is handled within Samsung strict finance guidelines
6. Product knowledge to be maintained at experience level using internal training resources
7. Complete weekly/monthly/quarterly performance and turnover reports for your accounts in the format requested
8. Upon request create or supply presentations or business background reports for your nominated accounts to support MBR/QBR
9. When required assist colleagues by covering during absence and completing essential tasks
10. Create and deliver upon an annual development plan set in accordance with Samsung training and development rules and guidelines
What we need for this role
To be successful, you will possess the following skills and attributes:
11. Soft Skills
A shown ‘people person’ with the ability to develop strong business relationships both internally & externally with required team members and partners
Passionate work ethic with an ability to work at speed
Self-motivated with excellent listening skills
Diligent worker with strong attention to detail top of mind
Organised individual with the ability to prioritise & delegate as required
Strong teammate with the ability to support critical business decisions & actions within a matrix organisation
An understanding of P&L and return on investment dynamics in relation to how they influence the overall profitability of an account
An attitude to bring solutions to problems in order to meet targets
12. Hard Skills:
National/key Account Management experience with documented success over at least 2 years preferably from a technology background
Confirmed history of demand planning/sales forecasting/account planning
Must be highly proficient at Excel & PowerPoint
Previous experience with digital retailing preferred
What does success look like?
13. Achievement of specific monthly/quarterly & annual sales metrics by value & volume for the accounts
14. To achieve the above within the strategic channel strategy laid out by DA SEUK
15. To support both sales leadership & the PM team in developing our strategic approach overall & specific go to market strategies where applicable
16. Support the Senior NAM’s & CMM’s to develop the retailer strategy for the specific nominated National accounts
17. Support delivery of national account critical focus areas (JBP/Account plan/P&L/Forecasting/aligned Sales & Channel Marketing plan)
18. Ensure support as required against annual/quarterly/monthly/weekly planning cycles to ensure they are fully delivered as required & aligned to each nominated National account
Leadership Competencies
Please see below our Leadership Competencies, these have been combined to incorporate Leading Self, Leading Others and are aligned with Samsung’s five values.
Preparing for the Future
Our colleagues understand how each action links to the overall strategy, utilise data and actively look for opportunities to drive the business forward. They are creative in problem solving which enables innovation. They lead, embrace, and are agile to change.
Achieving Excellence
Our colleagues embrace and empower one another to generate ideas and solutions. They set high standards in pace & quality. They take ownership and accountability whilst delivering success with customers as our core focus.
Enhancing Engagement
Our colleagues support our cultural priorities to build trust, transparency and partnership that enables us to transcend beyond any challenges to be of utmost service, support and inspiration to others. They advocate for diversity and seek differences in values and behaviours to create the future we want.
Growing People
Our colleagues display a growth mindset and motivate others to do the same. They have a desire to grow and take ownership of their learning and progression, ensuring that our goals and development opportunities enable talent readiness for the future. They support team development by sharing constructive feedback & recognition.
Self-Management
Our colleagues act with integrity, empathy, transparency and respect. They are open to professional challenge, show humility and a willingness to learn from failure. They are resilient when faced with a setback and focus on solutions. They create space to look after their own wellbeing and intentionally work to foster a warm and inclusive team atmosphere.
Skills and Qualifications
Benefits of working at Samsung include
19. Hybrid working - 3 days in the office and 2 days at home per week
20. Bonus scheme linked to individual, team and company performance
21. Healthcare cash – single
22. Income protection
23. Enhanced pension contribution
24. Three volunteering days each year
25. Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more
26. Holiday - 25 days plus bank holidays and an additional day off for your birthday
27. Access to discounts on a wide range of Samsung products
28. Access to a discount shopping portal
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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