This established optical group are looking for a branch manager to work within their highly successful practice. Due to a highly successful period this is a great opportunity for a an optical manager to develop their career. Main Responsibilities · To ensure practice efficiency and compliance with organisational procedures · To ensure total customer satisfaction with products and services · To be an effective leader, motivating, supporting, training and developing staff · To realise the full potential of the practice with regard to patient numbers and sales targets · To achieve maximum profitability · To be responsible for quality control in all areas · To manage stock control · To maintain exceptional standards of cleanliness and presentation throughout the practice · To be responsible for health and safety standards across the practice · Working with the Marketing Dept. to maximise marketing effectiveness at a local level · To drive cost efficiencies · Dispensing spectacles to prescriptions · To ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind) Requirements Personal Specification - Skills, Knowledge and Experience · Previous management experience would be desirable, or a proven track record of developing and supporting staff · Strong background in customer service · Experience of driving business performance such as sales, customer satisfaction and cost efficiencies · Strong leader, able to motivate and engage with staff at all levels · Excellent verbal and written communication skills · Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion · Positive and outgoing · Well-presented and professional · Attention to detail Benefits Bonus scheme