About the Role
We’re looking for a skilled AWS Developer to join our dynamic Contact Centre Platform (CCP) team. Reporting to the AWS Lead Engineer, you’ll play a key role in supporting the deployment and maintenance of cutting-edge innovations hosted on AWS infrastructure—including AI models and automation tools.
Note that you must be eligible for SC Clearance.
Our offices are based in London and Leeds – you are free to attend any of these locations. We operate on a hybrid model with 2 days per week in the office.
Key Responsibilities
* Maintain and support AWS-hosted AI models and infrastructure.
* Assist in deploying services within the Amazon Connect ecosystem.
* Contribute to the route-to-live process for new features and innovations.
* Develop and maintain AWS Lambda functions using Python or Node.js.
* Design and manage CI/CD pipelines for automated deployments.
* Ensure secure handling of sensitive production data in line with FCA standards.
* Collaborate with CRRM and IPG teams to align infrastructure and release processes.
* Troubleshoot and optimise performance of AWS-hosted services.
Must-Have Qualifications
* Strong hands-on experience with AWS services (Lambda, S3, CloudFormation, Terraform, etc.).
* Proficiency in Python and/or Node.js, with experience building CI/CD pipelines.
* Solid understanding of DevSecOps principles and secure data handling.
* Familiarity with Amazon Connect and/or deploying AI models on AWS.
Why Join Us?
You’ll be part of a forward-thinking team driving innovation in customer experience through cloud technologies and AI. If you’re passionate about AWS and want to make a tangible impact, we’d love to hear from you.