Join to apply for the Vehicle Damage Assessor role at Foray Motor Group
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Join to apply for the Vehicle Damage Assessor role at Foray Motor Group
An opportunity to work in an innovative accident repair group has become available. Here at Foray Motor Group Accident Repair Centres, our customers are at the forefront of our business. We empower our teams to deliver the best support and experience possible for all our customers.
The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape the vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us.
Position:
Are you a skilled Vehicle Damage Assessor looking for more than just a job?
Join a values-led team where quality repairs, professional standards, and a supportive environment drive success. At Foray Motor Group Accident Repair Centres, our guests are at the centre of everything we do and so is the team that serves them.
We’re looking for a detail-oriented, customer-conscious VDA to help us deliver best-in-class accident repair assessments with integrity and precision.
Requirements:
Key Responsibilities
* Prepare accurate, fair, and profitable estimates using Audatex or GT Motive
* Apply manufacturer or Thatcham repair methods and embed them into job packs
* Communicate clearly with customers, explaining damage and repair steps
* Identify and act on upselling opportunities where appropriate
* Ensure relevant technical bulletins (e.g. Ford TSBs) are followed
* Liaise with insurance engineers and suppliers to ensure SLA compliance
* Mentor apprentice VDAs and support ongoing development
* Order and receipt parts, ensuring competitive pricing and accuracy
* Price-match and final authorise jobs, ensuring profitability and compliance
* Support occasional mobile estimates and vehicle logistics as needed
Essential Skills & Behaviours
* Experience in estimating within an accident repair environment
* Proficiency in Audatex, GT Motive, and image-supported estimating
* Working knowledge of Thatcham repair methods and BS10125 processes
* Strong communication skills – with both customers and insurers
* NVQ/IMI or ATA VDA qualification (preferred but not essential)
* Proactive attitude and ability to mentor or support junior staff
Living Our Values
* Integrity: Honest, transparent, and reliable in all interactions
* Professionalism: Always represents Foray with pride and respect
* Teamwork: Collaborates effectively and supports others
* Trust: Builds confidence with guests and colleagues
* Quality: Sets high standards in every task, every time
Benefits:
* A competitive salary
* Company Pension
* Employee discounts and wellbeing portal.
* Staff discounts & length of service benefits
* A friendly, values-driven team environment
* Training & development opportunities
Other information:
About us:
Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships, bodyshops and service centres across Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgwater and Dorchester. The 9 location group, with an annual turnover in excess of £150m, employs circa 400 people, in a wide variety of job roles, and has excellent opportunities for highly motivated, dedicated and talented people.
We exude integrity, quality and professionalism in everything we do and would like you to be a part of it.
Benefits:
* A competitive salary
* Bonus structure
* Company Pension
* Employee discounts and well being portal.
* Increasing annual leave program
* Length of service rewards
Foray Motor Group is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.
Please consider the following when making your application:
* We occasionally close vacancies early in the event we receive sufficient volume of applications. Therefore, we recommend you apply early
* We are not able to offer sponsorship for people living outside the UK
* If you need any support throughout the application or interview process, please make the a member of our team or the Hiring Manager aware.
We advertise our vacancies to attract candidates. If we require agency assistance we will contact agencies directly. Any speculative CVs we receive will not be accepted as an introduction.
Please check out and like/follow our socials for more information:
X - https://x.com/ForayMotorGroup
Facebook - Foray Motor Group
Instagram - Foray Motor Group (@foraymotorgroup)
LinkedIn - Foray Motor Group
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service and Other
* Industries
Automotive
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