Role: Account Manager
Location: Wiltshire
Salary: £80,000 – £95,000 + up to 20% bonus + car/allowance + benefits
Employment: Full time, permanent
Please note: sponsorship is not available for this role
We are a specialist recruitment agency working in partnership with a leading facilities management company to appoint an experienced Account Manager for a high-profile MOD contract.
Role Overview:
You will lead the successful delivery of all aspects of FM services, reactive, planned, and grounds maintenance, ensuring performance aligns with contractual KPIs, SLAs, and compliance requirements. This role demands strategic thinking, strong leadership, and the ability to foster a culture of excellence, collaboration, and continual improvement.
Key Responsibilities:
* Implement operational strategy across the DSTL contract
* Ensure high-quality service delivery in line with KPIs and SLAs
* Lead on statutory compliance and risk mitigation across all assets
* Deliver capital projects aligned with client needs
* Champion health and safety with a focus on Zero Harm
* Drive financial performance and ensure contract delivery within budget
* Strengthen relationships with internal and external stakeholders
* Oversee procurement and supplier engagement
* Create a positive, inclusive work culture within your team
* Ensure consistency with organisational systems, policies, and best practices
Requirements:
* Degree or equivalent professional qualification
* Proven experience in a senior operational or contract management role
* Strong commercial acumen and financial oversight skills
* Excellent stakeholder engagement and leadership capabilities
* Ability to work under pressure and adapt to changing environments
* Analytical mindset with the ability to assess and present performance data
* Must be a UK national and able to obtain SC Clearance
* Willingness to travel across UK sites as required
What’s on Offer:
* Competitive salary of £80,000 – £95,000
* Up to 20% bonus
* Company car or car allowance
* 6% employer-matched pension
* Private medical cover (self and partner)
* Life assurance (3x salary)
* 25 days annual leave
This is a client-facing role with high visibility, perfect for someone seeking to make a strategic impact on a critical national contract.
If you’re an FM professional with leadership drive and operational excellence, we’d love to hear from you.