Helpdesk Analyst Salary: £25,000 - £28,000 Location: Leicester Working Hours: 4 on / 4 off shift pattern, 8:00am - 8:00pm Our managed services client is expanding their Helpdesk team and is seeking several Helpdesk Support Analysts to join their dynamic environment. You'll be supporting a wide partner base across maintenance contracts, MAC requests, and T&M-based support. This is a fantastic opportunity to work with cutting-edge technologies and develop your skills in Cisco networking, server, storage, and voice technologies. Key Responsibilities: 1. Provide front-line technical support for Cisco networking equipment and services.
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