About our client Our client is one of the world’s fastest-growing commercial real estate firms. They are a privately owned, Principal-led business built on collaboration, innovation and long-term client success. Their culture is inclusive and entrepreneurial, giving employees the opportunity to grow, make an impact and even become business owners themselves. Responsibilities * Oversee operational standards and governance across a UK-wide commercial and retail portfolio * Audit and monitor performance of outsourced FM service partners against KPIs * Ensure compliance and reporting through CAFM and other systems * Manage void governance processes and procedures * Provide technical support and guidance to internal teams * Support acquisitions, disposals, and development projects from an operational perspective * Resolve disputes in line with contract requirements * Build strong relationships with stakeholders to drive best practice and improvements Required Skills and Experience * Solid operational knowledge of Facilities Management (commercial or retail) * Strong stakeholder and relationship management skills * Experience with CAFM and compliance systems * Analytical mindset with good problem-solving skills * Clear and adaptable communication skills, both verbal and written * Ability to work under pressure and to deadlines * Organised and methodical approach with attention to detail * Desirable: FM qualification, NEBOSH, or knowledge of RICS service charge guidelines Salary - £70,000 travel expenses. – 12 month contract. Immediate start