The role
The festive season is upon us and we are looking for temporary stylists to join our team across a number of our iconic store locations. Working at AllSaints during the Christmas period means working in a buzzing, fashion driven environment and inspiring our customers every day.
It could also be a great springboard for your career with us, with many of our leaders across the business having started their journey with our brand as temporary stylists!
We are looking for people from all backgrounds who love making connections with customers and who will enjoy working with our beautiful and sustainable product.
You’ll be fully trained on our brand, processes and systems to ensure you are set up for success. Most importantly you’ll be joining some of the best teams in our industry, working with supportive colleagues in a fun and inclusive environment.
Your role will involve working across all aspects of our store, from serving and styling our customers at our tills and fitting rooms to working backstage to get our products unpacked, processed and looking amazing.
About the store
You will be based in one of our store locations and will report into a member of the management team.
What will I be doing?
1. Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
2. Our customer is the boss, you could be working on our shop floors with customers in store or back stage helping customers shop digitally
3. You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
4. You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
5. Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
6. You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
7. You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
8. You’ll support with housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
WHAT WE’RE LOOKING FOR (SKILLS & QUALIFICATIONS)
9. Someone who is friendly and attentive, constantly interacting with customers in store
10. A can do attitude and lots of enthusiasm
11. Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
12. Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
13. Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
14. You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
15. Excellent attention to detail
16. A confident communicator
17. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
About the location
Our concession in Bentalls, Kingston-upon-Thames has been open since and usually trades from 9:00am - 19:00pm (subject to seasonal change). Our team is hardworking and has a great team mentality. They enjoy bonding over shared interests and hobbies. Fun fact, Fenwicks has been trading for years.. Located in TFL zone six and approximately a 30 minute journey from London Waterloo station.
What we stand for
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Hybrid working or remote working arrangements
We will provide your equipment and technology
Robust onboarding and training
Supportive team environment with a OneTeam and Customers The Boss ethos
Pro rata: Wardrobe allowance so that you can wear our beautiful clothes to work each day - yes this means complimentary clothing!
Pro rata: Employee discount for you to spend with family and friends