We are looking for a motivated Resident Liaison Officer to join our team on a fixed-term contract. You will be travelling in and around LE2. The site office is based at PE3.
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, ensuring that their needs are met and paperwork is up to date.
Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
Responsibilities
* Serve as primary point of contact between residents, project stakeholders, and construction team.
* Foster positive relationships with residents and address their concerns.
* Ensure resident needs and paperwork are up to date.
* Provide first-class liaison and administrative support to project team.
Qualifications
* Hold a clean full UK driving licence for a minimum of 12 months.
* Willingness to travel between sites.
* Experience as a Resident Liaison Officer or similar project administration experience (preferred).
* Experience within a social housing environment and/or retrofit works (advantageous).
* Experience working with people who have SEND needs and experience of EasyBOP desirable but not essential.
Company Overview
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
Benefits
* Company Car / Allowance
* Profit Share Discretionary Annual Bonus Scheme
* 26 Days Holiday plus Bank Holidays
* Enhanced Pension Plan
* Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
* Life Assurance & Accident Cover
* Share Save
* Enhanced Maternity & Paternity Pay
* Work Perks Discounts & Vouchers
* Buy & Sell Holiday Schemes
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 days paid)
* Learning & Development Opportunities
* Extensive Wellbeing Support, including EAP
* Loyalty & Values Awards
* Funded Professional Subscription
#J-18808-Ljbffr