Product Specialist
Macrobond Financial AB London, United Kingdom
Macrobond Financial AB London, United Kingdom
About Us
Macrobond is a leading provider of global economic and financial data and technology for investment professionals. Our customers include over 900 firms spanning the buyside, sell side, corporate and academic sectors.
Our platform, rich in intellectual property and supported by a rapidly expanding global team, ensures we remain at the forefront of our industry. With the backing of Francisco Partners, a prominent global tech investment firm, we operate as a truly international company. Our headquarters are in Malmö, Sweden, and we have key offices in Gothenburg, London, Poland, Lisbon, Hong Kong, and New York.
Job Overview
Our Product Specialists serve a crucial role at Macrobond: They ensure prospects/new clients maximize the value of our offering during the sales process, acting as workflow and financial market experts.
They bring together deep macroeconomic and financial knowledge, a strong understanding of client workflows, and in-depth product expertise to work with C-levels executives and budding analysts alike.
On top of the client facing portion of the role, Product Specialists will regularly work with internal teams such as Marketing, Product, Data, and Customer Success to help drive future innovation and maintain our industry-leading suite.
This is a technical, client-facing, and commercially focused role. The team plays a critical role in driving revenue-supporting sales in closing new opportunities with both existing clients and new prospects. Working across departments, Product Specialists act as trusted advisors to our customers and internal teams alike.
The successful candidate will be a motivated self-starter, comfortable in a demanding, client focused environment.
Job Responsibilities:
* Deliver product demos and training sessions more independently.
* Contribute to webinars, workshops, and marketing initiatives under guidance.
* Lead and manage client trials to ensure value is clearly demonstrated.
* Provide support on economics and finance as well as technical topics such as data architecture and API usage (training provided).
* Collaborate with the Conversion Team to scope client-specific projects.
* Assist Account Executives and Customer Success Managers with client/prospect queries and internal documentation.
* Partner with internal teams to analyze client needs and deliver tailored product solutions.
* Work with our Product and Data teams to enhance our offering based on client interactions, demands, and future needs.
Required Qualifications and experience:
* 2-5 years of experience working in the Financial Services, Market Data (ideally), or financial industry at large in a technical role e.g. researcher, analyst, economist, pre-sales, or product/market specialist.
* Eager to learn and thrive in a client-facing, technically involved role.
* A strong communicator with excellent presentation skills; having the ability to convey complex ideas simply and concisely.
* Analytical and detail-oriented-working knowledge of Python, R, or another scripting language is a plus (especially for our Web API offering).
* Proactive, collaborative, and solution focused.
* A willingness to travel in EMEA
What do we offer:
* Private medical insurance, inclusive of dental, vision, and hearing
* Life insurance
* Company pension scheme, with a strong employer contribution
* Gym discounts
* 25 days holiday per annum
* 2 Macrobond days to use per annum for volunteering
Our commitment to Diversity
Diversity, equity, and inclusion are core values at Macrobond. We believe that diverse backgrounds and perspectives strengthen our organization and foster innovation. By joining us, you'll be part of a team that values and celebrates individuality while driving success together.
Apply today and become part of our exciting journey!
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