We’re looking for a practical and motivated Service Technician to join our well-established team at our Fakenham branch in Norfolk. This is a fantastic opportunity to work with leading agricultural and horticultural machinery in a hands-on role that blends technical skill with customer support. What You’ll Be Doing: Diagnose and repair a range of machinery using advanced diagnostic software Carry out scheduled maintenance and repairs (warrantable, chargeable, or internal) Handle machinery safely and sensibly, using lifting aids when required Provide excellent customer service in a field-based and workshop environment Work both independently and as part of a close-knit service team Liaise with customers and suppliers to ensure timely service delivery What We’re Looking For: Experience in the agricultural or horticultural machinery industry (p referred) Mechanical and diagnostic skills (with software knowledge) Physically fit and capable of handling heavy equipment safely Strong initiative and ability to work unsupervised or within a team Excellent communication and customer service skills Full, clean UK driving licence What You’ll Get: Competitive hourly rate (based on experience) Company van and mobile for work use 32 days holiday (including bank holidays) Company sick pay scheme Workplace pension & life assurance (2x salary) Staff discount at Country Stores Winter flu jab service & employee referral bonus We are looking for someone to start immediately, subject to any notice periods. If you are interested please get in touch or head to our website for further information - www.ernestdoe.com/vacancies/