Are you a people person with a knack for staying organized? Red Squirrel Self Store is looking for a proactive, friendly, and reliable individual to join our team in Cumbernauld.
As the face of our facility, you'll be the first point of contact for customers looking to clear some space in their lives. Whether you're helping a family navigate a big move or assisting a local business with inventory storage, your goal is to make their experience seamless and stress-free.
The Details
* Location: Cumbernauld
* Hours: 28 hours per week (4 days, Monday, Tuesday, Wednesday, Friday)
* Role Type: Permanent, Part-Time
What You'll Be Doing
* Customer Service: Greeting customers, answering inquiries via phone and email, and conducting site tours to showcase our units.
* Sales: Identifying customer needs and matching them with the perfect storage solution.
* Administration: Handling bookings, processing payments, managing contracts, and keeping our database up to date.
* Facility Care: Ensuring the store remains clean, tidy, and welcoming for every visitor.
Who You Are
* A Natural Communicator: You're comfortable chatting with anyone and can explain things clearly.
* Detail-Oriented: You take pride in accuracy, from checking IDs to providing accurate quotations.
* Tech-Savvy: You're proficient with basic office software and quick to learn new management systems.
* Self-Motivated: You're happy working independently and taking initiative during quieter periods.
Why Red Squirrel?
We offer a friendly, stable working environment where your contribution truly matters. You won't just be a "cog in a machine"—you'll be the person our customers rely on.
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Expected hours: 28 per week
Experience:
* retail, sales or admin : 2 years (required)
Work Location: In person