The role
Do you have strong customer service experience and are looking to start a career in the insurance industry?
Here at Simpson and Parsons (part of Jensten Group), we are seeking to recruit an Administration Assistant to join our friendly and experienced insurance team based in the heart of the Lakes.
Reporting to the General Manager and working within a small team, the main purpose of the role is to support the smooth running of the office while providing friendly and efficient service to our clients.
This is a great opportunity for someone seeking to work for a successful local independent insurance broker and learn from an experienced team.
Key responsibilities as an Administration Assistant will include:
* Assist in managing day-to-day administrative tasks, including data entry and document preparation.
* Handle incoming calls and emails from clients, providing efficient and friendly service.
* Support the team by processing policy applications, endorsements, and cancellations accurately and within established timelines.
* Check documentation from insurers to ensure errors or omissions are corrected prior to issue to clients.
* Liaise with insurers and clients to obtain information and updates, inputting accurately into the system.
About you
As an administrator, you will have experience working in a fast-paced office environment, with the ability to multitask and a desire to start and progress your career in insurance.
You will also have:
* Excellent communication skills, both verbal and written.
* Confident and effective telephone skills.
* The ability to prioritize and organize your workload.
* The ability to work supportively and collaboratively with colleagues.
* Ability to work under pressure and meet deadlines when required.
* Computer skills: Microsoft Word, Excel, and Outlook.
* Attention to detail and the ability to analyze data.
* Handle confidential information professionally.
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits, including:
* Competitive salary with annual pay reviews and a bonus scheme.
* 27 days of annual leave (pro-rated), including a day off for your birthday and another for a religious holiday of your choice, plus bank holidays.
* Auto-enrollment into our excellent pension scheme (5% employer matched contribution).
* Flex-benefits - a range of flexible benefits to choose from that are most important to you.
* Group Life Assurance cover.
* 3 months of fully paid maternity, paternity, and adoption leave.
* Perks at work - discounts on cinema tickets, meals out, luxury items, etc.
* Holiday purchase scheme - up to 5 days annually.
About Us:
Launched in 2018, Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisitions, we now place over £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the market gap between consolidators and provincial brokers. We have the scale, ambition, and expertise to stand out, but also the people, culture, and entrepreneurial DNA to maintain our client focus. We are not just one of the leading independent broking groups; we are one of the most exciting too.
Join us and be part of a team committed to delivering insurance distribution excellence. We listen and act on feedback to continually improve our culture and make Jensten Group a fantastic place to work, learn, and grow.
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