Market Harborough, Leicestershire based (Hybrid, 3 days in office) Up to £35,000 full-time salary (depending on experience) Full-time, hybrid working with at least 3 days/week in our Market Harborough Office Flexible working hours considered for the right candidate. 4C Strategies is one of the UKs leading independent IT consultancies in the public sector. Were a small, ambitious and friendly team (15 people and growing), and were looking for a highly organised Business Support Manager to keep our day - to - day operations running smoothly. This role is central to the business - supporting finance, HR, health & safety, sustainability, ISO management and the Managing Director. Key Responsibilities will include: Finance Manage end-to-end invoicing using Sage, including issuing invoices, tracking payments and supporting credit control. Process supplier and associate invoices, staff expenses, and monthly Sagebank reconciliations. Produce monthly finance reports and support VAT returns, framework returns and year - end accounts. HR & People Administration Coordinate onboarding, leavers and personnel files. Liaise with our external HR provider on contracts, policies and compliance. Support recruitment admin, monthly payroll checks and pension submissions. Maintain sickness/absence records and support wellbeing processes. Health & Safety Keep H&S documentation, training and assessments up to date. Use the external H&S portal to manage incidents, risk assessments and compliance evidence. Prepare for annual H&S audits and maintain accurate staff-related safety records. Office & Business Management Oversee day - to - day office operations, meeting room bookings, supplies and facilities liaison. Maintain company policies, insurances, statutory records and business documentation. Support the Management Team with governance, record - keeping and process updates. ISO Accreditation Maintain documentation and evidence for ISO 9001, ISO 27001 and ISO 14001. Coordinate internal/external audits and track improvement actions. Ensure processes, records and logs remain compliant and audit - ready. Sustainability & Social Value Support ISO 14001, Net Zero and the Carbon Reduction Plan. Prepare carbon reporting and sustainability data for tenders and clients. Track social value commitments and coordinate improvement activities. Consultancy, Resourcing & Marketing Support Provide admin support across bids, proposals, CVs, templates and client documents. Maintain consultant/associate records and ensure high-quality document formatting. PA Support to the Managing Director Manage diary, inbox, travel arrangements and meeting preparation. Provide confidential support on client work, internal projects and day - to - day priorities. To be considered for this role, you must have: At least 3 years experience in Business Support, Office Management or Operations Strong experience using Sage Excellent communication and interpersonal skills Highly organised with strong attention to detail Proficiency in Microsoft Office and online portals A proactive, friendly and professional approach What 4C Strategies can offer you: Up to £35,000, depending on experience 3% pension contribution 25 days holiday bank holidays (option to buy 5 more) Hybrid working (3 days in the office) Free parking Private healthcare (post - probation) Employee Assistance Programme Ongoing training and development A professional and supportive team environment