Overview
Join to apply for the Seasonal Sales & Operations Assistant role at Pandora.
We are hiring for a seasonal contract at Pandora, in Hemel Hempstead. The role involves Sales and Operations focus, with two possible focus areas and some daily crossover depending on store needs. The contract ends after the seasonal period, with a pay rate of £12.60 per hour.
Join Pandora’s team to help drive sales, support store operations, and deliver exceptional customer experiences during the busy season. This role includes benefits such as a competitive rate, bonus scheme, employee discount, jewellery uniform allowance and other benefits. Pandora has been recognised in the Sunday Times Best Places to Work 2023.
Responsibilities
* Sales: greet customers, understand their needs, connect with customers, and help them find suitable gifts; aim to surpass sales targets with effective techniques.
* Operations: support behind-the-scenes activities to ensure smooth store operations, including handling click-and-collect orders, managing deliveries, processing returns, restocking shelves, and wrapping/engravings/gift card loading as needed.
Note: You may choose a preferred focus area but expect some day-to-day crossover depending on store needs.
Requirements & Qualifications
* Front-of-house customer service experience with a positive, expressive team player mindset.
* Ability to work in a busy environment, accuracy and speed in operations tasks.
Important information
* Contracts end on a specified date for the season; you must be available on key trading days, including weekends and holiday periods. We aim to distribute these days fairly and you will not be required to work every holiday period.
* Annual leave accrual applies, but peak season periods may limit leave approvals.
Benefits
* Generous employee discount
* Jewellery uniform allowance
* Eligibility for the store bonus scheme
* Additional retail, hospitality and entertainment discounts
* Seasonal incentives and a thank-you gift
* Retail Trust support for wellbeing, legal and financial guidance
About Pandora
Pandora is a leading jewellery brand focused on accessible luxury, with pieces crafted from high-quality materials to inspire self-expression. Pandora operates globally with many points of sale and stores, headquartered in Copenhagen. Pandora is committed to sustainability and aims to halve greenhouse gas emissions across its value chain by 2030.
Seniority level: Entry level • Employment type: Temporary • Job function: Other • Industries: Retail Luxury Goods and Jewelry
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