Overview
Job Title: Floating Support Coordinator
Location: Luton. 13 minutes from Luton Train Station. Please note: No Step Free Access.
Salary: £24,500
Shift Pattern: FTC/Full Time 37.5 hours per week, Monday to Friday. Shift patterns include 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to be flexible around these hours depending on service requirements.
About the role: We are looking for a Floating Support Coordinator to join our team based in Luton. You will deliver community-based support to the residents of Luton as part of our Luton Synergy Service, an integrated support service focused on prevention, early intervention and integration for people who are at risk of losing their independence. The service provides tailored support to clients aged 18+ over a maximum of two years to improve their opportunity to live successfully in the community. The ethos of the service is to enable, empower and encourage individuals to develop the skills and tools to manage their accommodation, tenancies and health and wellbeing.
Our work with clients takes place at locations to meet individual needs, including our Victoria House resource centre in Luton, at clients\' homes, in other agencies’ premises or in public meeting places. We provide accessible and flexible services to residents of Luton through partnership working and community engagement. You will work alongside various community and statutory services and you will inspire and motivate our participants to achieve their personal goals, build independence, and live independently within the community. You will provide tailored personalised support to help our participants live more fulfilling lives and engage them with opportunities available within the community to develop their social and independent living skills.
Key responsibilities
* Support to source and secure accommodation – both privately and through housing associations or the council
* Support to sustain tenancies – including landlord liaison if there is risk of eviction, addressing poor quality accommodation, anti-social behaviour or neighbour disputes
* Support to improve health and wellbeing
* Advice and guidance on benefits, budgeting, utilities and debt
* Access to specialised support services for domestic violence, mental health, learning disabilities and physical health
* Support for carers and those in an unofficial carer role
We support homeless people or those at risk of homelessness, homeless families with housing-related support needs, individuals with drug and alcohol use, individuals with mental health needs, older people with a need for low-level support, those at risk of violence, those at risk of offending or with an offending history, victims of domestic abuse, individuals with mild learning difficulties and individuals with mild physical disabilities or sensory impairment.
About you
We are looking for someone who is truly passionate about supporting individuals. You will be dedicated to be proactive, use your initiative and creative ways to find solutions, and empower them to live more fulfilling lives. We look for people with resilience, determination, and a genuine passion for making a difference in people\'s lives. You will have:
* Experience of working with people who have experienced challenges in sustaining independent living or who are at risk of homelessness
* An understanding of the support to put in place for people who have mental health and wellbeing needs
* An adaptable approach to your work, able to alter your way of working to suit different needs
* Ability and willingness to show flexibility of working patterns and way of working
* Ability to use, learn and adapt to IT at an intermediate level, including use of our systems and Microsoft
* Understanding of the housing and social needs of people with multiple and complex needs
* Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the job description and person specification for more details on the vacancy and our requirements.
What we offer
* 25 days (full-time equivalent) annual leave, increasing with the length of service
* Employer Pension Contribution
* Eligibility to register with Blue Light Discount Card
* Access to discounted tickets for music events, shows, sports and more
* Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
* Training and Development, including access to courses, upskilling, and progression plans
* Employee Assistance Programme, including counselling
* Life Assurance Scheme
* Cycle-to-work scheme
* Annual Staff Awards
* EDI Ambassador programme
* Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities
* Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check; some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
For Recruitment related enquiries or if you need support with making your application, please email recruitment at the domain or call our central office to request a call back. We will arrange to call you back.
Additional information: Unfortunately, we are unable to provide sponsorship. Please ensure you have full right to work in the UK prior to applying to our positions.
Bedfordshire | Bedford | Luton | Full Time | Support | Coordinator | Community | Engagement | Mental Health | Well Being | Homelessness | Social | Care
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