R13 are on the search for a stand-out retail professional, who is looking for their next career move to join a highly recognised name. The role will be located in Dereham, with the successful applicant working independently to oversee a retail store and managing all customer interactions within. In this role, you’ll be super hands-on on with the ultimate responsibility for the store's environment - keeping the shopfloor looking impeccable and making sure every customer leaves feeling great about their experience. This a fantastic opportunity for an individual who is currently working in retail as either a senior sales member or at team lead/supervisory level and looking to progress their career. Salary is offered at £28000 DOE with a clear commission structure in place. Hours of work are five days out of seven including weekends / bank hols (Monday – Saturday 9-5.30 / Sunday ) The company Offering a broad range of high-quality products, this reputable retailer has stores across the UK and an established online presence. They pride themselves in creating a positive and engaging working environment for their employees, appreciate the importance of a work life balance and encourage employees to take an active role in shaping the direction of the business. The day to day * Store figure reporting as well as daily target and quarterly plan breakdowns. * Provide exceptional customer service across all channels, including in-store and over the phone. * Handle customer enquiries with professionalism, empathy, and a solutions-focused approach. * Uphold impeccable visual standards, ensuring showroom is welcoming and well-presented. * Oversee stock levels, pricing accuracy, and in-store signage to ensure everything is perfectly maintained. * Manage daily cash procedures and ensure full adherence to Health & Safety policies and regulations. * Champion new technologies and tools to elevate the customer experience. You will have/be * Solid retail experience in a B2C consultative selling environment. * Confident in selling high-value products (e.g. furniture or electrical retail sales). * A history of hitting and smashing sales targets as part of a wider business goal. * Driven, resilient and comfortable in lone-working. * Confident in decision-making and ready to take full ownership of the store’s performance. How to apply To hear more details about this fantastic opportunity please email your CV to Ruth Harding – Business Director at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful