Job Description
Marc Daniels is working with a household name automotive company based in Bracknell to recruit a Collections and Recoveries Specialist. This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression. This role offers hybrid working and flexible hours.
Responsibilities:
1. Pre-Arrears Agreement Handling: Speaking with customers who potentially will not be able to afford future repayments.
2. Early Arrears Agreement Handling: Helping customers who have just entered into arrears and trying to negotiate repayment plans to get the agreement back up to date.
3. Vehicle Repossessions: Dealing with both third-party agents and customers.
Requirements:
* Automotive experience
* FCA or Consumer Duty guidelines experience
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