Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

It support analyst

Cardiff
Permanent
Dgh Recruitment
It support analyst
Posted: 11h ago
Offer description

IT Support Analyst

A fantastic opportunity has arisen for an IT Support Analyst to join our Cardiff based law firm on a permanent basis.

IT Support Analyst

Responsibilities and Duties:

* For this role we are looking for an experienced IT Support Analyst who takes a customer first approach in all end user support interactions.
* They will share and support the vision for service excellence and willingly identify opportunities to develop this vision further.
* The IT Support Analyst will technically resolve incidents and fulfils service requests across all supported IT devices in accordance with agreed service levels.
* Where Technical responsibilities dictate, liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests.
* They will provide and identify key issues and risks, escalating promptly to line management team, attend and actively participates in all daily stand up and team meetings and drives quality to the fore during all aspects of work.

IT Support Analyst

Knowledge, Sills and Experience:

* End point device hardware knowledge (HP, Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi
* Accessing and configuring Firmware/BIOS to set standards
* Operating System exposure - install/update/remediate (Microsoft Windows - all support versions)
* End point software suites - i...

Apply
Create E-mail Alert
Job alert activated
Saved
Save
See more jobs
Similar jobs
Dgh Recruitment recruitment
Dgh Recruitment jobs in Cardiff
It jobs in Cardiff
jobs Cardiff
jobs Cardiff
jobs Wales
Home > Jobs > It jobs > It support analyst jobs > It support analyst jobs in Cardiff > IT Support Analyst

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2026 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save