Summary
This is an excellent opportunity to develop your skills in a dynamic and growing IT reuse company. Full training will be provided to the successful candidate. You’ll be working in a fast-paced environment, so good organisation skills are essential.
Wage
£13,741 a year
Potential increase depending on performance. Overtime may be available.
Training course
IT solutions technician (level 3)
Hours
Monday to Friday.
35 hours a week
Start date
Friday 2 January 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are seeking an IT Asset Technician Apprentice to join our team within our facility.
You’ll be working in a fast-paced environment, so organisation and the ability to be on your feet throughout the day are essential. This is an excellent opportunity to develop your skills in a dynamic and growing IT reuse company. Full training will be provided to the successful candidate.
Key Responsibilities:
* Identify and process IT hardware in line with strict customer specifications.
* Handle and separate potential data-bearing devices securely.
* Sanitise or physically destroy data-holding items in accordance with required procedures.
* Assist within the Secure Asset department as needed.
Additional duties include:
* Disassembling various IT devices, including mobile phones and tablets.
* Maintaining a clean and organised warehouse environment.
* Creating, moving, and organising pallets.
* Cross-training in other departments, such as IT refurbishment, where required.
Where you'll work
Unit 1, The Meads Business Centre
Swindon
SN5 7YJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)
Training course
IT solutions technician (level 3)
What you'll learn
Course contents
* Work at any stage of the solution lifecycle.
* Interpret client requirements.
* Prioritise tasks to work within agreed project plans.
* Ensure resources are used efficiently and responsibly.
* Design solutions to meet client and business requirements.
* Identify technical solutions using creative and critical thinking.
* Install hardware or software, either physically or virtually.
* Search and use different types of data or information sources.
* Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
* Deploy and implement solutions, supporting change management practices.
* Create and maintain documentation in accordance with best practice and organisational requirements.
* Support multiple contemporary or legacy solutions to required levels of service.
* Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
* Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
* Apply continuous professional development CPD to support their own learning, business needs and technical developments.
* Work at any stage of the solution lifecycle.
* Interpret client requirements.
* Prioritise tasks to work within agreed project plans.
* Ensure resources are used efficiently and responsibly.
* Design solutions to meet client and business requirements.
* Identify technical solutions using creative and critical thinking.
* Install hardware or software, either physically or virtually.
* Search and use different types of data or information sources.
* Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
* Deploy and implement solutions, supporting change management practices.
* Create and maintain documentation in accordance with best practice and organisational requirements.
* Support multiple contemporary or legacy solutions to required levels of service.
* Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
* Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
* Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
Apprentices will be required to attend college at least x1 day per week either at Uxbridge or Richmond upon Thames Campus completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
* Apprenticeship Standard
* End Point Assessment
* Functional Skills in English, maths and ICT (if required)
Apprentices will be required to attend college at least x1 day per week, either at Uxbridge, Harrow or Hayes Campus, completing necessary mandatory training and units associated with the apprenticeship.
Other training will be provided by the employer as required to enable the fulfilment of the job role.
Requirements
Essential qualifications
GCSE or equivalent in:
* maths (grade 4-9)
* English (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Attention to detail
* IT skills
* Team working
* Communication skills
* Creative
* Customer care skills
* Organisation skills
* Problem solving skills
Other requirements
Candidate must be located within reasonable distance of the workplace and May have to work additional hours to cover sickness and absence of colleagues