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SuccessFactors Consultant - Onboarding & Recruiting (UK), Newcastle-upon-Tyne, Tyne and Wear
Client: Jigsaw Cloud
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 10
Posted: 09.06.2025
Expiry Date: 24.07.2025
Job Description:
Ideal Applicant:
Due to business expansion, we are looking for an experienced Onboarding Consultant to join our team.
The ideal candidate should be certified in both Onboarding and Recruitment; however, consultants certified only in Onboarding will be considered.
This is not a sponsored role - You must have existing right to work in the UK or Ireland without Sponsorship.
Job Purpose
To ensure a successful implementation by meeting the client's requirements and expectations, advising on the impacts of their decisions, guiding the client on the options within the product, providing best practices, and driving adoption. The Consultant maintains a strong client relationship by establishing high levels of satisfaction and trust through proactive engagement.
SuccessFactors Certifications Required
* Onboarding (THR97) Certification will be required
* Recruitment Management (THR83) is ideal in addition to the Onboarding Certification
* Recruitment Marketing (THR84) is ideal in addition to the Onboarding Certification
Certifications must be active, in date, and valid.
Key Responsibilities:
* Manage and support SuccessFactors Onboarding and Recruitment as the SME for the business, working to resolve system issues
* Manage projects and documentation in line with SAP methodology
* Support and advise during UAT and data migration
* Support upgrades and training of super users
* Understand project economics and deliver to budget
* Maintain product knowledge
* Support implementation of new or revised processes, including configuration, integration, data migration, testing, and training
* Develop and implement support processes for SuccessFactors modules
* Contribute to governance forums and design authorities, providing subject matter expertise
* Manage operational administration of Performance Management and Compensation solutions, resolving issues based on SLAs
* Build relationships and work with the Head of Support on module maintenance
Person Specification
Required Experience:
* Experienced HR practitioner preferred
* Associate Certification required
* Proven success in at least four implementations/supports of SuccessFactors Onboarding and Recruitment modules
* Ability to engage with clients and understand requirements
* Experience with HR systems integration and configuration
* Strong attention to detail and organizational skills
* Proficiency in MS Word, Excel, PowerPoint
* Excellent communication skills
* Ability to influence stakeholders
Characteristics:
* Proactive, persistent, autonomous, and able to escalate issues
* Highly organized with prioritization skills
* Confident in delegation and follow-up
* Strong communicator and influencer
* Approachable, flexible, respectful, and integrity-driven
* Flexible work hours
* Competent in SuccessFactors Onboarding and Recruitment systems
* Project management experience in HR systems
* Ability to transfer knowledge effectively
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