About Christopher Ward
Christopher Ward is one of the world's leading premium watch brands, known for combining exceptional British design with Swiss watchmaking expertise. As we continue to grow internationally, we are looking for an experienced and highly organised Office Manager to oversee the smooth running of our Head Office and provide first-class support to our Executive Leadership Team.
The Role
This is a pivotal role responsible for ensuring the efficient day-to-day operation of our Head Office while providing administrative and organisational support to the C-Suite and Senior Leadership Team. The successful candidate will create and maintain a professional, productive, and welcoming working environment, acting as a central point of coordination across the business.
The role combines office management, facilities management, executive support, supplier and landlord management, and event coordination, making it ideal for someone who thrives in a fast-paced, growing organisation.
Position:
Office Facilities Manager
Working Hours:
The role may suite a full time or hybrid/part time candidate. Full time hours are 35hours per week 9am-5pm
Salary:
£40k-60K pro rata subject to time and experience
Key Responsibilities
Office & Facilities Management
* Oversee the day-to-day running of the Head Office, ensuring all facilities operate efficiently.
* Act as the primary point of contact for the building landlord and property management teams.
* Manage office maintenance, repairs, contractors, and service providers.
* Coordinate health & safety requirements, ensuring compliance with company policies and relevant legislation.
* Manage office supplies, equipment, and facilities budgets.
* Oversee building-related insurance policies and coordinate annual renewals and claims where required.
* Maintain accurate office records, documentation, and operational procedures.
Executive & Leadership Team Support
* Provide administrative support to the C-Suite and Senior Leadership Team.
* Coordinate travel arrangements, itineraries, accommodation, and logistics for senior leaders.
* Organise leadership meetings, board meetings, and company-wide events.
* Support diary coordination and meeting logistics where required.
* Assist with preparing presentations, reports, and documentation.
Team & Administrative Management
* Supervise and support reception and office administration staff.
* Delegate tasks, monitor performance, and ensure high service standards.
* Support HR with employee onboarding and workplace inductions.
* Ensure office processes and administrative systems remain efficient and fit for purpose.
Events & Community Engagement
* Partner with the Marketing team to coordinate catering and logistics for events held within our UK showrooms.
* Work alongside local charities and community partners to support fundraising and engagement initiatives.
* Assist with planning and delivering internal company events and celebrations.
About You
You are a highly organised and proactive Office Manager who enjoys creating structure, solving problems, and supporting senior stakeholders. You are confident managing multiple priorities and building strong relationships with colleagues, suppliers, and external partners.
Essential Experience & Skills
* Proven experience in an Office Manager, Executive Assistant, Facilities Manager, or similar role.
* Experience supporting senior executives or leadership teams.
* Strong organisational and time-management skills.
* Excellent communication and interpersonal abilities.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
* Experience managing suppliers, contractors, and budgets.
* Ability to work independently and manage competing priorities.
* Strong attention to detail and problem-solving skills.
Desirable Experience & Qualifications
* Knowledge of HR administration and onboarding processes.
* Understanding of workplace Health & Safety requirements.
* First Aid and/or Fire Warden certification.
* IOSH, NEBOSH, or equivalent Health & Safety qualification.
* Experience managing commercial property or office facilities.
Personal Attributes
* Professional, approachable, and highly trustworthy.
* Proactive with a strong sense of ownership.
* Calm and effective under pressure.
* Excellent relationship-building skills.
* Adaptable and solutions-focused.
* Passionate about creating a positive workplace culture.
Why Join Christopher Ward?
This is an opportunity to play a key role within one of the UK's most exciting premium brands. You'll work closely with senior leadership, influence the employee experience, and help create an exceptional working environment that supports the continued growth of Christopher Ward.
Company Benefits:
* Great team culture within an inclusive growing SME.
* Pension contribution.
* 25-days holiday.+ long service award.
* Birthday day off.
* Private health insurance.
* Life insurance.
* Staff discount.
* Discretionary bonus scheme.
* Parking space.