Reservations Manager - Poole £32,000-£38,000 plus excellent benefits and real career progression.
Lead a high-performing team and shape commercial success in a growing property business.
Were recruiting for a driven Reservations Manager to join a dynamic organisation based in Poole. This is an exciting opportunity for an experienced reservations professional ready to take full ownership of performance, people, and profitability. If you thrive in a fast-paced environment and enjoy balancing guest experience with commercial results, this Reservations Manager position in Poole offers genuine scope to make an impact.
Why apply for this Reservations Manager role?
Because youll be joining a business that values leadership, flexibility, and growth:
* Youll earn a salary of £32,000-£38,000
* Youll benefit from additional leave
* Youll enjoy casual dress and a supportive working culture
* Youll have access to company events and team socials
* Youll be enrolled in a company pension scheme
* Youll be able to take advantage of a cycle to work scheme
* Youll receive employee discounts
* Youll benefit from a referral programme
* Youll have the opportunity to take a sabbatical
Key Responsibilities:
As Reservations Manager, youll take ownership of both performance and people:
* Lead, train and manage the reservations team to deliver fast, accurate, customer-focused booking services
* Conduct regular 1:1s, appraisals and manage monthly rotas
* Oversee the full reservations process from enquiry to confirmation
* Personally handle complex, VIP or high-value bookings
* Ensure all booking platforms are managed daily with no missed opportunities
* Work closely with senior leadership on pricing strategies and promotions
* Analyse booking trends to maximise occupancy and yield
* Build strong relationships with guests and corporate clients
* Produce performance reports and maintain system accuracy
What were looking for:
To succeed as a Reservations Manager in Poole, youll need:
* 5 years experience in commercial reservations roles
* At least 3 years experience in a supervisory or managerial position
* Strong leadership and people management skills
* Excellent customer service and communication abilities
* Confidence using reservations systems, PMS and Microsoft Office
* Commercial awareness with the ability to analyse data and make decisions
* The ability to perform under pressure in a fast-paced environment
If youre currently working as a Hotel Sales Manager, Property Manager, or an experienced senior reservations professional ready to step up, this could be your ideal next move.
If youre looking for your next challenge as a Reservations Manager in Poole, wed love to hear from you. Apply now and take the next step in your career.
Job Number / INDINDUSTRIALWCLocation PooleRole Reservations Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.