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Senior data analyst

London
Red Engine Team
Data analyst
Posted: 13 June
Offer description

About Us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the
industry’s finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2025.

With a total of 19 incredible venues throughout the UK, and a further 16 around the globe, we have ambitious plans and are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.

The Job

We’re looking for a commercially savvy, forward-thinking, Senior Data Analyst to join our Strategy & Insight team, helping to unlock meaningful insights across our hospitality brands.
In this role, you’ll work closely with stakeholders across Marketing, Product, Operations and Commercial to deliver data-driven recommendations that shape strategic decisions with a knack for orchestrating compelling data stories.
Using your deep understanding of hospitality, customer and loyalty behaviours, and business
operations, you'll uncover opportunities for smarter engagement, operational efficiency, and performance optimisation. Whether you're exploring guest visit patterns, optimising our offering, or analysing performance towards our KPI’s, your work will directly impact how we grow and evolve as a business.
This is an exciting role for a sharp thinker who thrives in fast-paced, experience-led
environments and understands that data isn't just numbers — it's our story.
Key Responsibilities:

Insight Generation & Strategy:
• Own and maintain the architecture and structure within our Power BI reporting suite.
• Own reporting outputs and elevate them through storytelling, clarity, and business relevance.
• Deliver actionable insights across guest behaviour, bookings, and experience touchpoints — using data to influence everything from loyalty engagement to product launches.
• Set the framework for analysing and optimising campaigns, product offering, gaming statistics, CRM journeys and loyalty initiatives across Flight Club and Electric Shuffle.
• Collaborate with key teams to define data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile.

Analytics Innovation & Collaboration:
• Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis.
• Support market intelligence and site performance by uncovering patterns in market data and venue analytics.
• Mentor junior analysts and partner with engineers to ensure reliable, consistent data
pipelines and system integration.

Data Stewardship & System Knowledge:
• Champion clean, structured data – identifying key business information required for
analysis and support the business process to manage this.
• Work closely with the administrators and architect to align analytics with enterprise
platforms like POS, CRM, booking and loyalty platforms.
• Proactively identify and provide solutions for data quality issues and improve how
insight flows through the business.

What We’re Looking For:
• 5+ years' experience in analytics, with a strong focus on customer insight, commercial impact, and stakeholder communication, ideally from retail or hospitality sectors.
• Advanced Power BI experience, including DAX, data model optimisation, and workspace management.
• Proficiency in SQL and knowledge of databricks, dbt and fabric.
• Strong knowledge of hospitality systems, booking flows, CRM and loyalty platforms — and how they power the guest journey.
• Proven experience designing A/B tests and using statistical techniques to interpret results.
• Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical audiences.

Desirable:
• Experience in multi-site or international hospitality brands.
• Python, R, or other data science tools for modelling or automation.
• Creation of predictive algorithms/models using demand and supply data.
• A passion for gamification, loyalty mechanics, and behavioural economics.

What you'll get:
Competitive pay
Annual bonus
33 days annual leave inclusive of Bank Holidays
Hybrid Working - 4 days in office per week (Thursday's from home every week plus an extra 'fusion' working day per month
Fusion working with flexible start and end times (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)
Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday – Saturday, and free game hire)
Private healthcare
Regular team socials and weekly lunch in venue
Monthly learning and development classes, quarterly teambuilding events
Summer and Christmas socials

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