Overview
Digital Transformation & Systems Manager - £45,000 - £50,000
Do you thrive on helping teams adopt better digital ways of working? Do you love making everyday work simpler through modern tools and smarter ways of working? Can you bring people, processes, and platforms together to deliver measurable improvement? Are you excited by Microsoft 365, SharePoint and the safe, practical use of AI, and other modern tools to create real organisational value? Would you like to help an organisation make a real difference through smarter, simpler digital experiences?
Responsibilities
* Systems coordination & process improvement: Maintain the register of organisational systems, owners and data flows, and backup protocols. Map and document processes, identify opportunities for streamlining, automation, and improved cross-departmental collaboration.
* Digital transformation enablement: Chair digital transformation meetings, set agendas, track progress and actions, and lead pilots or rollouts of new tools and technologies. Capture and analyse user engagement and feedback to inform ongoing improvements.
* AI strategy & integration: Lead the evaluation, adoption, and governance of AI tools and capabilities, ensuring their safe, ethical, and effective use in line with organisational policy and compliance frameworks.
* SharePoint/intranet site coordination: Collaborate with content owners, review permissions and navigation, and liaise with the ICT support team to implement improvements that improve usability and compliance.
* Training & resources: Direct, design, and deliver practical training on Microsoft 365, SharePoint, AI, and other core ICT tools. Develop and maintain user guides, FAQs, and digital resources to support digital literacy across the organisation.
* Governance & compliance: Ensure robust documentation of data ownership and backup arrangements. Lead and support the development and implementation of digital governance frameworks and compliance checks (e.g., GDPR, data security).
* Data quality & insights: Assist with the development and maintenance of digital transformation and systems dashboards. Use system and user data to inform decisions, drive improvement, and track KPIs for digital transformation initiatives.
* Continuous improvement & risk: Promote and embed a culture of continuous improvement by sharing best practice and lessons learned. Lead on risk identification and mitigation for digital projects and systems.
About you
You’re a confident, hands‑on manager who makes complex things simple and brings people with you. You can set direction, prioritise effectively, and turn ideas into secure, compliant, user‑centred solutions. Experience working with Microsoft 365 and SharePoint is essential; along with familiarity with AI tools and responsible adoption.
Benefits
* Flexible working, including up to two days per week working from home.
* Modern Head Office in central Reigate.
* Employee Assistance Programme access.
* Eye Care Vouchers
Salary & Location
Salary: £45,000 - £50,000 per annum dependant on experience.
Location: Reigate, Surrey (hybrid).
How to Apply
Please submit your CV and a short cover note via our recruitment portal. Shortlisted candidates will be invited to an interview including a brief practical exercise.
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