Availability Window
Our availability windows are shown in the table below. We will schedule your contracted hours within these times and you will have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility; if your available times match closely but not exactly to the advertised times, we would still love to hear from you.
Days and times: Wed 22:00 to Thu 07:00; Thu 22:00 to Fri 07:00; Fri 22:00 to Sat 07:00; Sat 22:00 to Sun 07:00.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The information above describes expected availability and scheduling practices. We will support flexibility for our colleagues and welcome applicants who can work within or around these times.
Customers are at the heart of everything we do.
It takes a lot of great people to run a store, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to ensuring store operations stay on track, being a Shift Leader at Tesco is a rewarding role. You’ll face challenges as you oversee the store from the shop floor and strive to make things better for customers, colleagues and communities, every day.
As a Shift Leader you’ll:
* Work in a fast-paced retail environment with variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping them find what they need
* Look for ways to improve service, including coaching colleagues and giving feedback
* Guide and support colleagues in-store, keeping it a safe place to work and shop
* Maintain an understanding of store performance and assist managers in taking actions to improve operations
* Lead from the front and set a positive example for the team
Please note that you need to be 18 or over to apply for this role.
Responsibilities continued
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting colleagues to deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover to ensure safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Keeping the store clean, tidy, and well-presented
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a positive, inclusive team atmosphere
* Providing great customer service by listening to customers and putting them first
* Keeping the team informed about communications, changes, or updates
* Staying knowledgeable about store performance and seeking ways to improve operations
* Coordinating store improvements and removing obstacles to service
* Following health and safety procedures and ensuring colleagues do the same
* Recognising and celebrating colleagues who provide great service
Strategic leadership expectations
* To be a great role model by delivering thoughtful customer service to meet needs
* To build strong relationships with colleagues to foster an inclusive team
* To communicate clearly using different methods to keep the team informed
* To lead in the absence of the Store Manager
* To be flexible, make good decisions, and handle change to serve customers and colleagues
* To motivate the team to perform beyond expectations
* To be curious and seek ideas to serve customers, communities, and the planet
Our vision at Tesco is to become every customer’s favourite way to shop, with the core purpose to serve customers, communities and the planet a little better every day. Tesco is committed to diversity, equity and inclusion and to providing an inclusive recruitment process.
We welcome flexible working and understand life differs for each of us. Please discuss your needs during the application process.
Disability Confident Leader – We are committed to an accessible recruitment process. Further information on accessibility can be provided on request.
Please note: Tesco will recruit individuals who meet the school leavers age for the country. We can only accept candidates over 18 if the role requires early opening or late closing hours or involves certain departments. In periods of high applicant volumes, some roles may close earlier than the advertised end date to manage applications. Feedback is provided to interviewees.
For more information about us please visit www.tescoplc.com
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