Are you a natural leader with a passion for operational excellence and people development? We’re looking for a dynamic and driven Maintenance Manager to take the reins at our South Head Office—someone who thrives in a fast-paced environment and is ready to make a real impact. As a key member of our Head Office Maintenance Team, you’ll be more than just a manager—you’ll be a mentor, a collaborator, and a champion of service excellence. Your mission? To lead by example, inspire your team, and ensure our Head Office facilities run like clockwork. In this pivotal role, you will: Lead, coach, and empower a high-performing maintenance team, fostering a culture of accountability, growth, and continuous improvement. Deliver exceptional service to our Head Office by ensuring all maintenance operations are efficient, proactive, and aligned with business needs. Collaborate cross-functionally with Head Office stakeholders and wider business teams to drive seamless service delivery and operational success. Champion innovation and best practices, identifying opportunities to enhance performance, reduce downtime, and improve the colleague experience. Be a visible leader, setting the standard for professionalism, safety, and service excellence across the board. If you're ready to take ownership, lead with confidence, and make a tangible difference in a business that values innovation and teamwork—this is your opportunity to shine. Ensuring there is a safe environment and promoting a safety conscious culture for those who work in our Head Office South sites and offices. Management of the CAFM system to deliver against set KPI's. Ensure great maintenance and housekeeping standards are upheld across the estate. Building effective relationships and communicating clearly with the Head Office stakeholders and using diplomatic skills to manage the customers’ expectations where required. Leading an inclusive team, inspiring confidence in others, empowering and enabling colleagues to deliver an outstanding level of service and highlighting exceptional talent for the future. Putting the community, customer, and colleague at the heart of every decision you make. Ensuring all maintenance related, building services legal and compliance standards are met, recorded, and where possible exceeded. Continually reviewing the workload and capacity of my team, ensuring team structure supports business delivery and offers value to the customer. Building and presenting any sustainable business plans to your line manager which allow the business to become more efficient and effective. Developing and being a champion for change to improve performance and productivity, adopting an innovative, cost conscious, and creative approach. Effectively interpret insights and analysis to shape strategic thinking, identifying clear opportunities for improvement and additional value. Developing and leading a high performing maintenance team, giving them the opportunities and guidance required for the team to be their best. Forecasting and managing budgets effectively, always being cost conscious. Delivering great KPI results with year-on-year improvement. Collaborating with the rest of the business to ensure the solutions are truly co-developed and owned at a local level. Following our Business Code of Conduct and always acting with integrity and due diligence. Assisting your business stakeholders by providing technical feedback and assistance during the feasibility, snagging, and handover elements of project works across the Head Office Estate. LI-AG2 Communication and stakeholder management. Influencing and negotiation. Leading a large and diverse team. Internal and external networks. Financial competency. Task prioritisation, problem solving, and route cause analysis. Analysis of complex data to come to timely decisions. Building internal and external networks Risk management and strategic thinking. Commercial and business acumen. Computer literacy. Knowledge of the latest building standards and regulations. Good understanding of third-party contractor management and building maintenance best practices. Trade technical or industry management skills - City & Guilds, HND/HNC in an engineering or construction related discipline. Previous experience of managing and leading both site static and remote maintenance teams. Devising and implementing change programmes. Previous Technical Building Services / Maintenance Engineering Experience. Experience in a similar scale hard services facilities or maintenance business. Qualification within health and safety working practices – NEBOSH, IOSH managing safely.