Role: Day Porter
Location:
Lympstone
Manor 5* Luxury between Exeter and Exmouth
Resort information: https://lympstonemanor.co.uk/
Salary: £25,396.80 plus Tronc circa £4000
Hours: Full time
Relationships: Front office, Housekeeping and Restaurant
Must be 25 and over and have a Full valid UK Drivers license
Welcome
Become part
of something bigger.
Lympstone
Manor is the home of five star exceptional luxury. A leading member of Relais
& Chateaux, our 21 contemporary bedrooms, 6 luxury shepherds huts, Michelin
Star and 5 AA Rosette restaurant, swimming pool with restaurant and bar,
world-class wine cellar and vineyard guarantee an experience for all to adore.
Make a
difference.
People and passion are why we
exist. We strive to achieve the exceptional in all that we do. Each of us are
empowered to deliver a personal experience, to be the leaders in service and hospitality.
If you understand what it takes to deliver memorable moments and you truly
believe you can make a difference to someone else's day, we want to hear from
you.
Join us.
Our team is at the heart of our
business. Our success depends on them, so we make sure they’re happy. The
Michael Caines Collection offers incredible opportunities for talented,
committed and passionate people who are looking to progress a career within
hospitality. We champion personality, reward excellence and develop dreams.
Discover
the role
We are looking for a Day Porter to
join our Front of House team. The ideal
candidate will be passionate about the industry and the work they do and will
consistently perform to the highest level ensuring all Lympstone Manor
standards are met, they will work as a team to provide the very best possible
levels of customer service providing the guest with an unforgettable stay. Proven experience in the industry and similar
hotels desirable.
What
you’ll be doing
●
Interacting with customers in a professional and friendly manner
●
Providing a concierge
service to guests on request
●
Assisting with breakfast service/early morning trays as required
●
Providing a valeting service to all guests, including parking,
cleaning and polishing of cars
●
Offering all guests assistance where possible, including luggage,
shoe polishing and laundry services
Who
we’re looking for
●
Customer orientated
●
Has attention to detail
●
Good standard of spoken and written English
●
Insists on high standards
●
The ability to work as an effective team
Discover
the rewards
●
Competitive pay package
●
Generous monthly service charge addition
●
28 days holiday per year
●
Staff company benefits and discounts
●
Free staff meals
●
25% discount in the restaurant on Food and Beverage
●
Staff Bed and Breakfast Rate
●
Special Staff Relais Châteaux Rate
● Guest experiences
●
Introduce a friend bonus.
●
Staff Party
FAQ’s
What happens after I apply?
-
You will be sent an email confirming we have received your
application. Within 7 days, we will contact you confirming whether your
application has been shortlisted.
Where is Lympstone Manor?
-
Situated in the heart of Devon, Lympstone Manor sits between
Exeter and Exmouth and overlooks the Exe Estuary. Our address is Lympstone
Manor, Courtlands Lane, Exmouth, EX8 3NZ.
Can I get to Lympstone Manor via
public transport?
-
You can take the coastal train from Exeter St. Davids or Exeter
Central train stations, take the Exmouth train and exit at Lympstone village.
It is a 15 minute walk to Lympstone Manor from the train station.
Do I need the right to work in the
UK?
-
In line with the requirements of the Asylum and Immigration Act
1996, all applicants must be eligible to live and work in the UK. As part of
the recruitment process, you will be asked to provide documented evidence of eligibility.
Do you provide employee
accommodation?
- The hotel may be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in.
How long after my interview will
it take to know the outcome?
-
You will be notified within the week if you have been successful
What will the working hours be?
-
Working hours will vary depending on the role and department. They
are detailed within each individual job vacancy.
What are your company values?
-
Passion
-
Integrity
-
Authenticity
-
Quality
-
Respect
-
Consistency
Have a look at our careers site to
find out more about out culture, values and mission. As well as our benefits
and rewards packages.
If you're ready to become part of
something bigger, if you’re driven by passion and if you seek to become
exceptional at what you do, then we want to hear from you.