We have an exciting opportunity to become our new Duty Manager at one of our conference venues in Oxford OX1 3R..
This is a permanent position, working on a 5 out of 7-day rota between the hours of 6:00 AM and midnight. The core contract is for 40 hours per week; however, as a Duty Manager, flexibility will be required to accommodate events and business needs. Any additional hours worked will be compensated with time off in lieu (TOIL).
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
Our culture unites us. We stand for craft, quality, creative freedom, forward thinking and integrity. We never compromise on our commitment to fresh, seasonal produce and the fantastic people that make it all happen!
We are looking for someone with experience in Hospitality Management that can inspire and motivate their team yet retain a hands-on approach to the operations. You will head up the team and build on successes to deliver the highest standards of food and customer service across the site.
The role requires someone who is commercially minded with the ability to demonstrate a track record of developing efficient and cost effective processes and that you have first class communication skills and a keen eye for detail.
Responsibilities:
1. Ensure that all hospitality services are delivered to the highest standards
2. Managing a team of 12
3. Will be very hands on.
4. Overseeing the day to day operation
5. Ensure that all customer requirements are delivered
6. Staff development including training and motivating staff
7. Manage labour budget
8. Must have a love for great food and service
9. Excellent people management and communication skills
10. Proven experience in managing successful teams
11. Experience in a similar role
12. Be able to create bespoke Hospitality offers
13. Have Chef background and or great food knowledge
14. Excellent organisational skill
15. Very flexible in regard to working hours
16. Experience of leading and managing teams to deliver results
17. Able to work in a pressurised environment and be able to multi- task
18. Understanding of P&L accounts
OUR CULTURE:
19. Craft at our core – we pride ourselves on our craft-skilled chefs who create wonderful fresh food from scratch.
20. It’s all about the food – the menu is the most important document our chefs write every week.
21. Quality, seasonal ingredients – 300+ British suppliers and our chefs can source locally.
22. Freedom to create – our teams love to cook up exciting food themes and pop-ups to keep the food fun.
23. Support like no other – our business was founded by family and we have stayed true to those same family values of nurturing development, protecting our values and building trust and loyalty.
24. Making food that not only tastes great but is good for the planet. We have always had a strong environmental ethos and are dedicated to our social and environmental commitments.
25. We believe in tailored training and opportunities to build your career with us.
WILSON VALE PERKS:
26. Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
27. Our working environment is fun and inspiring, with excellent career development opportunities
28. Craft Works – Free craft-focused career development training programme
29. Paid training bespoke to you
30. Access to our Employee Assistance Programme- your wellbeing is very important to us
31. Online employee benefits scheme - monetary savings on everyday items!
32. Your Birthday off every year after 1 years’ service.
33. Enhanced Maternity Pay