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Claims Assessor - Group Protection, Hove
Client: Legal & General
Location: Hove, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: d5ab94baca0c
Job Views: 3
Posted: 25.08.2025
Expiry Date: 09.10.2025
Job Description:
Job Description
We are recruiting for Medical Claims Assessors to join us in our Group Protection department. You will work Monday-Friday on a hybrid basis in our Hove office and earn a base salary of up to £42,000, depending on experience.
What you'll be doing:
1. You’ll provide proactive and comprehensive claims assessment and management services for a defined account portfolio, and check liability with your authority level.
2. Assessing and triaging Group Protection claims, deciding what medical evidence to obtain in line with L&G’s philosophies.
3. Providing a comprehensive assessment of Group Protection claims and determining liability, while meeting the expectations of our clients and stakeholders.
4. Cultivating effective relationships with IFAs and Policyholders (employers), to maximize the effectiveness of our benefit management processes, including support for the portfolio management of defined schemes.
5. Assisting in the provision of Management Data on portfolio accounts which analyzes performance and identifies key trends.
6. Training, mentoring, and developing other members of the claims team.
7. Developing processes that deliver compliant and consistent levels of service, meeting our customer and client expectations.
Qualifications - Who we're looking for:
1. Medical assessing experience.
2. In-depth knowledge of Group Protection or Income Protection products.
3. Understanding of medical conditions and their impact on ability to work.
4. Strong written and verbal communication skills; analytical and risk management skills; strategic thinking.
5. Proficiency in Microsoft Office and IT skills.
6. Strong claims medical assessment skills.
We offer a range of benefits, including:
* Participation in our annual, performance-related bonus plan and share schemes.
* Generous pension contribution.
* Life assurance.
* Healthcare Plan (permanent employees).
* At least 25 days holiday plus public holidays, increasing to 26 days after 2 years’ service, with options to buy and sell holiday.
* Competitive family leave.
* Participation in our electric car scheme, offering the option to hire a new electric car through salary sacrifice.
* Discounts on products and at various stores.
* Modern, wellbeing-focused office spaces designed for collaboration.
Additional Information:
At L&G, we believe in generating positive returns while building a better future. We foster an inclusive culture, support flexible working options, and value diverse backgrounds and perspectives. We encourage you to consider your strengths and potential contributions, even if you don’t meet every criterion listed.
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