Position Title: Studio Educator
Location: Wella Studio London
Reports to Studio & Content Leader
Direct Reports NA
Scope / Brands Wella Professionals, System Professional, Nioxin
ABOUT THE WELLA COMPANY
Together, WELLA enable individuals to look, feel, and be their true selves.
WELLA COMPANY is one of the world's leading beauty companies, comprised of a family of iconic brands, such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, WELLA COMPANY and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, WELLA COMPANY empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.
For additional information about the WELLA COMPANY, please visit www.wellacompany.com.
THE ROLE
Professional Education has always been and remains at the heart of the Wella organization. We bring to life the latest product innovations of Wella brands through sharing our knowledge and craftsmanship with hair stylists around the world. We are constantly expanding our community of passionate professionals through both digital and face-to-face education in our state-of-the-art Wella Studios.
KEY RESPONSIBILITIES
* Plan & deliver education activities in both face-to-face environments and virtual classrooms (digital).
* Use social media to drive awareness for Wella Education & PB Brands & promote education curriculum to drive bookings.
* Create and post educational and inspirational content for social media and other nominated digital channels, according to guidelines.
* Assist on shows and trade events to wow our salon partners.
* Collaborate with our Guest Artists to inspire our industry and be Wella Ambassadors.
* Support Sales through studio, planning & executing where needed bespoke training activities, launch events & courses.
* Support customers & salons through Advisory Helpline, track & monitor feedback & complaints & follow Global Guidelines & procedures for reporting.
QUALIFICATIONS AND REQUIREMENTS
* Qualified Hairdresser / Hairdresser Relevant Qualification.
* Minimum 2 years salon experience as a qualified stylist.
* High mastery & craftsmanship in technical knowledge & services (focus on colour).
* Excellent communicator; enjoys presenting and facilitating trainings or meetings.
* Very focused, organized and operates with a high level of discipline.
* Experience in demonstrating, training, presentation & excellent communicator.
* Methodical, social competence & ability to energize, engage & enable others.
* In touch with trends within the Professional Beauty industry.
* Excellent use of social media for customers & team communication.
* In-depth knowledge of the hairdressing industry & local marketplace.
* Structured, solution-oriented thinking.
* Leading by example, self-initiative & proactive.
* Self-management & ability to successfully work to deadlines.
* Professional & fashionable image.
* Proficient with Microsoft suite (Outlook, Excel, PPT, Word) & Apple (iPad, apps).
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