Client Relationship Manager | Manchester City Centre | £28,000 - £32,000 | Full-Time, Permanent
Join Manchester’s fastest-growing and most exciting Independent Financial Advisory (IFA) firm! They’re looking for a Client Relationship Manager to be the friendly, professional face of the client journey — This role will suit someone who thrives on building relationships, staying organised, and delivering outstanding service.
What you'll be doing:
* Act as the first point of contact for new and existing clients
* Make outbound service calls (30–50 per day, 5–10 mins average) to understand client needs
* Manage diaries for Junior Advisors and IFAs to ensure smooth scheduling
* Oversee the customer onboarding process and maintain regular touchpoints throughout the journey
* Collaborate with internal teams to ensure a seamless client experience
What we’re looking for:
* Excellent communication skills — warm, clear, and confident
* A background in recruitment, account management, or sales is ideal
* Strong time management and attention to detail
* Ability to stay organised while managing a high call volume
* Manchester City Centre office
* Permanent, full-time position
Ready to play a key role in a fast-paced, ambitious environment where your work truly makes a difference?
Apply now and be part of the exciting growth journey!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Salary: £32,500 - £37,500 per annum + +£15k performance related bonus
Salary: Up to £38,000 per annum + & bonuses
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