Social network you want to login/join with:
In our world, the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best are unrivalled.
Elevation is a part of our core, matching with great company benefits to mention a few:
* 20% discount across all facias
* Free Gym membership
* Monthly Frasers Champion - winners get double their salary for the month
* Opportunity to deliver personal training sessions
Main Duties and Responsibilities:
* Maximise every member and guest’s experience in our club.
* Support the sales and retention of memberships through excellent customer service.
* Contribute to the cleaning and hygiene standards of the club as required.
* Be a competent key holder of the club, covering shifts as needed.
* Have a good understanding of the membership software system.
* Stay updated with current Fitness Challenges, Class descriptions, and gym floor focus, and participate in these.
* Support the Fitness Manager with Gym Floor duties.
* Experience the products and services on offer.
* Maintain the cleanliness of the facilities above expectations by actively participating in the upkeep of the club, with support from the team.
* Drive secondary spend KPI targets.
* Deal competently with member complaints and inform the relevant manager.
Need to be:
* Outgoing personality with a positive mindset.
* Competent with all administrative duties.
* Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.
* Willing to participate in learning and development opportunities to progress.
* Able to perform operational key holder duties as required.
* Passionate about fitness, administration, and customer service.
* Flexible to work shifts and support the team with additional duties.
* Target-focused to support sales and retention goals.
To learn more about our brand, please visit our LinkedIn page here.
This opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To make the most of it, live and breathe our principles:
* Think without limits - Think fast, think fearlessly, and lead the team.
* Own it and back yourself - Take ownership of the basics, your role, and the results.
* Be relevant - Relevant to our people, partners, and the planet.
#J-18808-Ljbffr