Job Description This is a permanent position offering 39 hours per week. The position is based in the H&M Newcastle store in the Eldon Square shopping centre Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. You analyse and follow up on Sales & Profit KPI's for your department. You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.