Lincoln Private Hospital
37.5 Hours & Permanent
Salary: £24,947.00 per year
Lincoln Private Hospital is part of Circle Health Group, Britains leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administrator to join their team in the Administration department.
This is a full‑time role for 37.5 hours a week, requiring coverage of a flexible shift pattern.
Duties of this role include:
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* To manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any booking received via email.
* Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
* Provide dedicated secretarial support to one or more consultants, including diary management, clinic preparation, and transcription of clinical correspondence.
* Type letters, reports, and medical documentation from audio dictation or handwritten notes with a high level of accuracy.
* Prepare and distribute clinic letters and follow‑up documentation promptly to GPs, patients, and referrers.
Applicants should meet the following criteria:
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficient in the use of a PC, including software and systems.
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
Circle Health Group offers competitive starting salaries and a range of employee benefits:
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
* Friends & Family Hospital Discounts.
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
* Non‑contributory life insurance.
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
* Access to resources, tools and services to support wellbeing.
* Employee recognition programmes.
* Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative, and are at the core of our purpose and culture.
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