Ford Credit is experiencing significant business transformation in an ever-changing digital world. To create this all-new automotive financing experience, we are gathering together a team of world-class strategists, innovators, creators, and technicians and searching for a UX Manager, who will help form the foundation for user experience design working in a cross-functional team to deliver customer-centric experiences that engage and delight our customers.
The minimum requirements we seek:
1. Bachelor’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree
2. 5+ years of experience leading highly effective product design teams
3. 5+ years working on highly collaborative teams, or other multidisciplinary teams
4. A solid portfolio demonstrating leadership skills and abilities
Our preferred requirements:
5. Master’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree
6. Strong verbal, written and visual presentation skills
7. Hands-on experience in research and design techniques including qualitative and quantitative methodologies
8. Experience in designing and/or facilitating group collaboration workshops to ensure strategic alignment
9. Experience in evangelising and explaining to others in the organisation about UX processes, methods, and benefits
10. Knowledge and experience in hands-on user experience design, user journey mapping, workflow analysis and requirements gathering
11. Experience partnering with both engineering and product teams
12. Experience using design thinking principles or methods in a formal, in-person setting.
13. Design operations experience a plus
14. Deployed AI solutions to improve the output, quality and/or efficiency of a Design team
15. Passionate about the automotive and transportation industry
Additional Information:
The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability
This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.
As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.
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