Job Details
Location: Lancashire Fire and Rescue Service Leadership and Development Centre, West Way, Euxton, Chorley, PR7 6DH
Salary: Grade 4 Spinal Column Point 9–13, £21,803.18 – £23,251.19 (FTE £27,254 – £29,064)
Working Arrangements: 29 hours per week; Temporary Contract for 9 months
About the Role
This role provides administrative support across our Learning and Development Centre, including apprenticeship administration. Knowledge of apprenticeship processes is beneficial but not essential – we welcome applicants with strong administrative experience and a willingness to learn.
As part of a supportive team, you will:
* Process training requests and liaise with training providers.
* Maintain accurate records and data, including learning systems, monitoring spreadsheets and producing reports.
* Support the delivery and administration of apprenticeship programmes, including data entry onto the Individualised Learner Record (ILR).
* Provide high‑quality customer service to staff, apprentices, partners and stakeholders.
* Assist with logistics such as room bookings, course commissions, mailbox management and event coordination.
* Support audit, inspection and quality assurance activity (including OFSTED, where applicable).
* Uphold confidentiality, professionalism and safeguarding responsibilities at all times.
This is a role for someone who enjoys being organised, working with others, and supporting a busy learning environment.
What We’re Looking For
Essential
* Experience working in an administrative role.
* Competence in ICT, especially Microsoft Office (Outlook, Word, Excel).
* Strong customer service skills and a positive, flexible approach.
* Ability to prioritise workload and meet deadlines.
* Accuracy, attention to detail and confidence in managing information.
* Excellent communication skills.
* Integrity, professionalism and confidentiality.
* A commitment to equality, diversity and inclusion.
Qualifications
* 4 GCSEs including English and Maths (or equivalent).
Other Requirements
* Full category B driving licence and access to a suitable vehicle.
* Ability to attend occasional evening or weekend meetings/events.
* This role is subject to a standard DBS check.
Further Information
This post is subject to a Standard check with the Disclosure and Barring Service. Diversity Matters at Lancashire Fire and Rescue Service – we want to attract the broadest range of people to work with us and the more diverse the workforce, the better able we are to serve our community. We are committed to equality of opportunity and welcome applications from all individuals regardless of gender, ethnicity, disability, sexuality, social background, religion and/or belief or age. We are proud to be a Disability Confident Employer.
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