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Customer Service Co-ordinator - New, Port Talbot
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Client:
Yolk Recruitment Ltd
Location:
Port Talbot, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
d4cce45a8061
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Yolk Recruitment is partnered with a well-established, world-class engineering manufacturer seeking Customer Service representatives who will be the primary contact for our established customer base—managing queries, liaising with internal teams, and ensuring a smooth order-to-delivery process.
Key responsibilities:
* Act as the first point of contact for customer queries, ensuring professional and prompt responses.
* Build and maintain long-term relationships with customers.
* Coordinate with internal departments to process and fulfill customer orders.
* Monitor order and production status, providing updates to customers.
Desired experience:
* Experience supporting customers via telephone, ideally in manufacturing, supply chain, or logistics—but open to other backgrounds.
* Experience processing orders and updating customers.
* Familiarity with CRM or ERP systems (SAP knowledge is a plus).
Benefits:
* Salary of £26,250 plus bonus scheme.
* Monday-Friday schedule with early finish every Friday for a great work-life balance.
* Role based fully in the office.
* On-site parking and convenient location near the M4.
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