Night Porter 22:30 to 07:00 5 Days from 7 days shift pattern Situated in beautifully landscaped parkland, my clients 250 bed Hotel offers bright and airy event spaces perfect for conferences, meetings and events, weddings and special events. There is also a health spa, swimming pool and golf course. The role You'll maintain an optimum and exceptional level of customer care and service to both internal and external customers, whilst staying fully conversant with the hotel, the company product, and facilities. You'll deal with guest comments and complaints in a constructive and empathetic manner, the objective being to resolve the complaint prior to departure. You'll also carry out regular check / patrols around all areas of the building, taking appropriate action to ensure standards of cleanliness, safety and general appearance are maintained. The Ideal Candidate The ideal Night Porter will be passionate about delivering high levels of customer service, ensuring all health and safety and hotel standards are adhered to and have the drive, determination, and commitment to make things happen Benefits Free on-site parking Food on duty Life insurance CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.