Description
JOB TITLE: Lead Integrator
SALARY: £76,194 - £94,000 per annum
LOCATION: Leeds, Manchester, Bristol
HOURS: Full-time – 35 hours
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Leeds, Manchester or Bristol office.
About this opportunity…
Exciting opportunity for a dynamic and experienced Integrator to join our Consumer Relationships Platform to lead IT infrastructure delivery while acting as a key connector between business platforms and technology teams. This role combines strategic leadership, operational delivery, and relationship management to ensure alignment between infrastructure priorities and business platform objectives.
About us…
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What you’ll do…
1. Infrastructure Delivery Leadership
Manage and deliver outcomes for a portfolio of IT infrastructure projects, ensuring alignment with organisational priorities and compliance standards.
Develop innovative solutions by integrating and analysing complex and diverse information sources.
Coordinate across multiple teams to create medium- and long-term work schedules that support business plans and infrastructure roadmaps.
Oversee supplier performance and ensure service levels are met across a portfolio of contracts, including negotiating SLAs.
2. Platform Engagement & Change Management
Act as the face of Change for Business Platforms, engaging directly with Platform Leads and Technology Leads to ensure alignment and prioritisation.
Account-manage demand across feature teams within labs, working with Leads to prioritise backlogs and assess IT impact.
Drive continuous improvement through lessons learnt from IT Change and Service Management practices.
3. Strategic Relationship Management
Build, own, and nurture relationships with key stakeholders, including senior colleagues, platform teams, and strategic suppliers.
Act as a senior source of professional expertise and escalation point for troubleshooting and resolution within the lab environment.
4. Governance & Compliance
Assist in designing and implementing compliance programmes, ensuring adherence to regulatory standards.
Liaise with regulators and supervise compliance activities where required.
5. People Leadership & Development
Set medium-term objectives and implement performance management systems for the team.
Take responsibility for formal development frameworks and coach others across the organisation.
Promote knowledge sharing and collaboration within a Guild of Business Platform Connectors.
What you’ll need…
6. Proven experience in IT infrastructure delivery and portfolio management.
7. Strong understanding of agile methodologies and delivery roadmap planning.
8. Excellent partner and stakeholder management skills with the ability to influence and resolve issues.
9. Experience managing third-party suppliers and negotiating service level agreements.
10. Structured, proactive, and professional communication style.
11. Team leadership and people development experience.
12. Ability to integrate complex information and develop innovative solutions.
13. Knowledge of compliance and regulatory frameworks.
14. Ideally, familiarity with Group CIO organisation and shared services.
About working for us…
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes…
15. A generous pension contribution of up to 15%
16. An annual bonus award, subject to Group performance
17. Share schemes including free shares
18. Benefits you can adapt to your lifestyle, such as discounted shopping
19. 30 days’ holiday, with bank holidays on top
20. A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.