Description
When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.
Not heard of us ?
We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.
The Director of Business Intelligence role is an exciting opportunity to shape the future of data-driven decision-making within the business. In this role, you will lead a team of Data and Analytics Managers, delivering high-quality reporting and dashboards that provide critical insights to drive performance across the organisation.
You will play a pivotal role in shaping the company’s data strategy, working closely with Data Engineering and FP&A functions to ensure we have the tools, infrastructure, and capabilities to support a best-in-class approach to business intelligence. Beyond delivering insights, you will be an advocate for data literacy and collaboration, working with teams across the business to enhance their understanding of data and ensure they can harness it effectively in their decision-making.
By supporting a culture where data is accessible, actionable, and impactful, you will empower teams at all levels to make smarter, faster decisions that drive business success. If you are passionate about leveraging data to drive impact, excel at leading high-performing teams, and want to build a cutting-edge BI function, this is a fantastic opportunity to make your mark.
Key Responsibilities
Delivery:
* Implement a system to capture and prioritise reporting requirements from the business.
* Resource and manage a team to deliver validated reporting to business leaders and functional analysts.
* Act as a bridge between the business and the Data Engineering team to ensure our data models meet the needs of the business.
* Identify data governance and integrity issues that impact the accuracy of our reporting, coordinating with relevant teams (Business Systems, Operations & Data Engineering) to resolve the root cause.
Coordination:
* Help develop and maintain functional and strategic reporting frameworks, ensuring companywide visibility into performance.
* Monitor metrics & KPIs, to identify opportunities for further analysis, driving insight generation.
* Identify and address capability or resource gaps required to implement our data strategy, building business cases as needed to generate support.
* Standardise reporting through dashboards and structured review cadences.
Communication & Collaboration:
* Provide clear, concise performance updates to leadership, surfacing key insights and trends.
* Guide the business in best practice for strategic and operational reporting, championing data literacy and working with teams to enhance their understanding of data.
* Act as a bridge between teams, ensuring transparency, alignment, and clarity on priorities.
* Establish regular leadership check-ins and decision-making forums to drive data led insight generation.
Skills, Knowledge, and Expertise
* Expertise in business analysis, data visualisation and programme management.
* Strong background in business strategy, SaaS operating models & data models.
* Ability to drive cross-functional collaboration and leadership engagement.
* Data-driven mindset with proficiency in reporting, dashboard and data management tools (e.g. Salesforce, PowerBI, DataBricks, Funnel.io)
Benefits
When you join Exclaimer, we offer the opportunity to grow with a thriving, international SaaS company. Alongside a competitive compensation package, you’ll have access to a range of benefits designed to support your wellbeing, development, and life beyond work including:
* Healthcare, life insurance, private medical, income protection.
* Enhanced parental leave (for both parents)
* 6 weeks "work from anywhere" per year
* 25 days paid holiday, plus public holidays - and an additional 10 days paid time off via XFlex.
* Contributory pension plan (5% matched, via salary sacrifice)
* Electric car scheme
* Free memberships to Blinkist and Calm
* Discounts and perks including smart home, Hussle gyms, and Ikea.
At Exclaimer, inclusion is more than a policy—it’s part of who we are.
We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We’re building a culture where everyone feels they belong and can thrive, and we’d love for you to be part of it.
At Exclaimer, we’re proud of our market-leading position and our proven track record is down to the exceptionally talented individuals we have working for us. Their enthusiasm and skills make a real impact on the quality of service that our customers receive.
Working for us is both challenging and rewarding. We enable our people to be the best they can be by providing the resources and opportunities needed to be successful. We pride ourselves on nurturing our talent by providing exciting career prospects within a dynamic, challenging and rewarding industry.