As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. It is a place where strong customer relationships are creating products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same. Your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, listening, and turning this into tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be supported to grow, surrounded by colleagues who support you, with your results recognized and rewarded. Benefits include:
* Extensive onboarding & training, including companywide events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Successful Account Managers possess qualities such as:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customers’ pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability across all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for the role that best fits your skills, and refrain from applying for multiple roles.
Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds. If selected, you will complete an online assessment and a short pre-recorded video interview. Watch your junk mail for notifications.
For support, contact [emailprotected]. The recruitment process includes a regional interview, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Expenses are paid for travel. If no current roles fit, we will keep your details for future opportunities.
Hilti is committed to equal opportunity employment and values contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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