Department: Warehouse
Hours: 7am-5:30pm or 10am-10:30pm (rota basis)
Reporting to: Warehouse Manager
Main Purpose of the Role
We are looking for a detail-oriented and organised Warehouse Coordinator to join our dynamic team. The successful candidate will be responsible for ensuring all administrative tasks in the department are accurate, timely, and well-organised. You will play a key role in ensuring Dispatch Operatives have the correct paperwork, maintaining files, and ensuring compliance with all processes.
Main Duties and Key Areas of Responsibility
* Print Orders with minimum delivery dates.
* Prepare Load Plans for Dispatch.
* Send Aldi Transport provisional bookings.
* Ensure all Load Plans and Delivery Notes are accurate and complete.
* Book transport for Aldi, Sainsbury's, and Market deliveries.
* Create manual Delivery Notes as required.
* Print out Delivery Notes from customer websites.
* Create and close M&S Loose Job Sheets.
* Check the Minus sheet for any missing products.
* Print the Minus Sheet for Despatch Operatives.
* Organise Load Collections as needed.
* Coordinate the Pallet Split for Retailers.
* Manage filing and uploading details for P2D (Product to Delivery).
* Create Tesco ASN's (Advanced Shipping Notices).
* Print and check ASN labels for Tesco pallets.
* Maintain a clean, safe, and tidy working area.
* Upload M&S files and fully check M&S orders once picked.
* Finish M&S load plans and send Tesco pallet splits to DPS (Delivery Planning System).
* Allocate arriving trucks to loading bays and collect keys once trucks are on the bay.
* Ensure all drivers sign in upon arrival and sign out upon departure.
* Look for continuous improvement opportunities in our processes and systems.
Key Performance Indicators (KPIs)
* Internal & External Trace ability Audits.
* Monitor complaints from Retailers regarding shortages.
* Address complaints from Dispatch Operatives related to missing paperwork.
* Manage Internal & External Compliance Audits.
* Handle complaints from Head Office efficiently.
What We Offer
* Opportunities for growth and development
* A supportive and inclusive team environment
Qualifications and Skills
* Previous experience in a warehouse or logistics environment is desirable.
* Strong organisational and multitasking skills.
* Excellent communication skills, both written and verbal.
* Proficient in using office software and warehouse management systems.
* A proactive approach to problem-solving and process improvement.
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