Overview
The Dining Area Assistant plays a vital role in our restaurant, serving as the first point of contact for customers entering the store. Your friendly demeanor and approachable body language will set the tone for their experience.
It is important to maintain a well-presented appearance and be readily available to assist with customer inquiries. Your responsibilities include:
1. Greeting customers and engaging in light conversations
2. Smiling and creating a welcoming atmosphere
3. Ensuring a clean and safe environment
4. Preparing tables and assisting with kiosk usage
5. Serving food to tables
6. Interacting with children by providing coloring sheets and crayons
7. Cleaning floors, tables, chairs, and deep cleaning toilets as needed
8. Emptying bins in-store and in the car park
9. Dusting and detailed cleaning during quieter times
10. Promoting restaurant surveys and special offers to gather customer feedback
11. Assisting staff with taking orders at tills
12. Assembling food during busy periods
13. Participating in charity events and store celebrations such as Easter, Halloween, and Christmas dress-up days
14. Selling raffle tickets and engaging in community activities
This role is crucial in making our customers feel comfortable and confident in approaching staff for assistance. You will be the friendly face of the store, creating positive moments that encourage repeat visits.
Maintaining high standards of customer service throughout your shift is essential.
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